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Author Topic: Outlook prolem  (Read 1222 times)
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« on: December 02, 2003, 03:17:54 PM »

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It's me again!  I started to put this under the Internet/email forum, but the problem sounds like an application/software issue.  I like using Word as my email editor.  When I am in Outlook (2000), I have went to the <tools> <options> and <Mail format> tab to select "Use Microsoft Word to Edit Email Messages".  After I click on that, apply it and go back to my inbox, when I try to begin a new message, a Microsoft Outlook box pops up and reads "This form requires Word as your email editor, but Word is either busy or cannot be found.  The form will be opened in the Outlook editor instead." My Word application works fine and has no problems.  My Outlook works fine otherwise.  For some reason, I just can't get it to use Word to edit my email (which I am kind of spoiled to using).  I did try and use the detect and repair, but that did not fix anything.
Any suggestions?
Thanks for your help!
By the way, I am using MS OFFICE Premium and Professional 2000 on a Win98se workstation.

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« Reply #1 on: December 03, 2003, 07:13:19 PM »


Sounds like the registry entry for Outlook may not have the correct path to Word. Since I don't have your setup I cannot verify where it is in the registry.

Did you try re-installing MS Office 2000?

Sylvain Amyot

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