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« on: December 04, 2003, 11:37:35 AM »

Operating System Version: win me
Problem Application Name & Version:
Problem Hardware Make & Model:compaq armada m700
Error Messages: disc controller failure

My daughters laptop boots v.slow  (typical-20mins)The HDD clicks
and clunks then we get the error message. I figure the hdd is faulty
but im a 'woodbutcher' so this may not be a valid guess.
If the hdd is faulty how do I change it.? How do i retreive the information on it?? how do I format and partition the new drive??
(The naughty machine has a multibay system so has a FDD or CDROM
 at any one time? so if I use a boot floppie how do I install the
 the software from a cd??) I would be most grateful for any advice
 regards -Tom

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« Reply #1 on: December 04, 2003, 03:24:30 PM »


If the hard drive can be removed from a trap door on the bottom or a removable tray, then installing a new drive is easy, but on some laptops you need to take it apart which should be done by a professional.

Transfering the data is more difficult. Usually servicing is required unless you have two 2.5" to 3.5" adapter and a PC available to do the transfer, which most people don't have!

Since the drive clicks and clunks, I suspect the drive is faulty but a "Disk Controller Failure" sould also mean a defective motherboard!

If the laptop supports booting off CD, then installing WinME is fairly simple, simply boot off the WinME installation CD and setup will start, create the partition and format the drive and then install Windows.

Since a 2.5" hard drives could be a speacial order from most PC shops, I suggest you get them to do the hard drive installation so that if the controller is also dead you could tell them to forget replacing the drive and only charge you for their time. You won't be stuck with a drive you can't use. But I would verify their return policy with the service centre before agreeing to anything.

Please let us know what you decide to do and we can go from there.

Sylvain Amyot

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