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« on: December 18, 2003, 09:46:09 PM »

Operating System Version:
Problem Application Name & Version:
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Error Messages:

I am running Windows 2000 Pro, I am having a problem with windows explorer. I keep getting an error message which says "explorer.exe has generated errors and will be closed. An error log has been created."
I have searched microsoft for their solutions with no luck. I have all the updates, installed SP4 again. My pc ran fine for years until this nagging problem. I run ad-aware and spybot on a regular basis.
Along with recieving this error two other things happen, I cannot minimize some running programs from the taskbar and a couple icons will disappear from the bottom right of the taskbar.
I have gone into administrative tools, component services, and looked at the error which says " the shell stopped unexpectedly and Explorer.exe was restarted". Please help.

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« Reply #1 on: January 22, 2004, 07:04:24 PM »


I would try a repair installation of Windows. Boot off the Win2k cd and select "R" to repair the Windows installation.

Sylvain Amyot

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