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Author Topic: keyboard problem with win 98  (Read 905 times)
speed_54
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« on: December 31, 2003, 05:05:11 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: win 98
Problem Application Name & Version:
Problem Hardware Make & Model: dell pc
Error Messages: none



odd problem - i've got a dell machine, which i've just ghosted a harddrive across from. When i start the pc i can use the keyboard and am able to type, but when windows starts up, the keyboard doesn't go at all! the keyboard works in dos (at safe command prompt startup, and also in windows safe mode, but when i let windows start normally, i get no response from any keys. the keyboard is a standard ps/2 keyboard. Actually i've tried two different keyboards, both of which work quite happily on another pc i've got. also there are no special keys or anything so the keyboards do not need installation disks.
the computer already has a user partitioned slave harddrive and also a cdrom & cdwriter on the secondary ide, so i cannot install another drive with a new windows installation. I have used ghost before in the same way on other systems with no ill effects. also i cannot wipe the harddrive and reinstall from scratch so this one has me stumped.
any solutions? I've already tried the add remove devices in device manager and i've even gone as far as removing the keyboard entry in win.ini with no joy.
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speed_54
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« Reply #1 on: January 02, 2004, 04:05:56 AM »

I finally sorted out the problem by upgrading the old harddrive on the old machine to 98SE, then reghosted the harddrive, and it now works. I suspect now that it was a small hardware incompatibility within 98 first ed that was causing the problem...
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Capitol
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« Reply #2 on: January 02, 2004, 09:10:56 AM »

d
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At the root of most computer problems are two mistakes. The second one is blaming the computer.
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