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Author Topic: USB woes  (Read 966 times)
bruiser
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« on: December 31, 2003, 08:59:05 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP Home SP1
Problem Application Name & Version:
Problem Hardware Make & Model: Asus P4S800 USB
Error Messages:



Hi everybody... I just installed windows xp from 2 years with win2k.  I'm having problems with the usb ports.  The mouse and keyboard work fine, but if I plug something into the other 4 usb ports, the computer does not even recognize that anything is in it.  Also, I have a game pad that used to light up when plugged in and it doesn't do that either.  I've made sure the jumpers are in the right places, but I'm a little confused on the 2 settings.  One is +5v to wake up from S1 mode and the other is +5VSB to wake up from S3 and S4 sleep modes.  I've tried both settings with the same results.  I've made sure everything is enabled in BIOS and as far as I know the USB 2.0 drivers are in with SP1.  I'm at my wit's end here.  Any suggestions?

thanks
Jake
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Pancake
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« Reply #1 on: January 01, 2004, 04:16:47 AM »

Hi
If you are using something in the usb ports that require power,like a printer, sure they are on before you boot up.And yes the drivers do come with SP1
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« Reply #2 on: January 02, 2004, 07:56:28 AM »

It's the usb ports that you might plug a scanner into or a digital media reader.  I've updated the BIOS and made sure they were enabled, changed the jumper settings and updated windows.  I'm not sure what else I can do.......
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Pancake
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« Reply #3 on: January 02, 2004, 09:17:53 AM »

Xp does have an option to shut down the usb ports to save power.Look for them in the Device Manager, USB Root Hub, and view their properties (if you have them) and see if they are ticked.Also check the Windows update site as I'm sure I saw a hotfix on there for usb probs.Do you have front ports as well as back ones The "back" USB ports are built on to your motherboard, the "front" connectors are attached to the mobo via a cable. If this cable is not connected, or if they are plugged in backwards to the board, they will not work and make sure that the stripe on the USB cable going to the mobo is lined up with pin 1 on the connector on the mobo.



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