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Author Topic: Help....deleted a system file!  (Read 953 times)
Kathy Quiligotti
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« on: February 08, 2004, 10:36:13 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


Hi Hope some-one out there can help me. My laptop was on my ex jobs network. Sophos was installed on it. I do not have access or cd to re-install the file.When I left I deleted this file off my laptop (unfortuantely out of recycle bin too). Since then I get error message on start up stating:
Cannot find device file needed to run windows application. The windows registery or sytem ini file refers to this device but it no longer exists. If you still want to use this application associated with this device try re-installing that application to replace missing file. C:\progra~1\sophos~\ICSTATICVXD Press any key to continue. When you do this the same meaasge appears but at the bottom it says- Bi-di-386 press a key to continue. Windows then starts up.

Have tried looking at startup via msconfig but no joy!

Thanks

Any ideas? Thanks



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« Reply #1 on: February 09, 2004, 02:22:47 PM »

Hi,

Since I do not use Sophos, I cannot get this file for you but since the antivirus software was installed at a company you're no longer with, you should install a new licenced copy.

I would uninstall Sophos and install AVG Anti-Virus Free Edition from http://www.grisoft.com/us/us_dwnl_free.php
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Sylvain Amyot
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Kathy Quiligotti
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« Reply #2 on: February 09, 2004, 04:47:42 PM »

Thanks for the reply.

After trawling through sophos web site I found a free download of software available to home users! It's done the trick and is now working again!
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« Reply #3 on: February 09, 2004, 05:10:01 PM »

That's great! Glad you got it working! Grin
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