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Author Topic: Bad Sectors  (Read 2010 times)
gaz33
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« on: February 09, 2004, 10:33:02 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:windows 98 SE
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



Hi,

I performed a scandisk check on my hard drive last nite and it says 7,000,000 bytes are in bad sectors.the following morning windows would not load.an error message comes up saying
"data error reading drive C:
Abort,Retry,Fail?"

What should i do?
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« Reply #1 on: February 09, 2004, 02:03:39 PM »

Hi,

Have your BIOS settings changed?
Seems like a very high number of bad sectors, which may indicate that the hard drive parameters in the BIOS may have changed.
Do you know if the hard drive is set to AUTO in the BIOS or were the drive parameters set (cyl, heads, sectors)?
Does the BIOS report the full size of the drive?
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gaz33
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« Reply #2 on: February 09, 2004, 05:34:08 PM »

Yes in the standard CMOS setup the hard drive was set to USER.is it meant to be set to AUTO?

if i fix the problem is there any way to get rid of the bad sectors?
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« Reply #3 on: February 09, 2004, 06:42:09 PM »

Hi,

It should remain to whatever is was set to when the drive was partitioned. It is fine set at USER, I was just wondering if the settings had changed?

Did scandisk complete the surface scan successfully?

Before you continue, is the data backed up or important?
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gaz33
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« Reply #4 on: February 09, 2004, 07:12:21 PM »

The information is not important.I didnt perform a surface scan just a normal scandisk check.
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« Reply #5 on: February 11, 2004, 06:24:11 AM »

Gaz33,
If you have a Windows 98 Start up insert it into the floppy drive and restart your computer.
Press the Ctrl key which should bring you to the Windows Start Up menu.
Choose the Command Prompt.
At the A:\- prompt type Scandisk C: /autofix/surface Enter.
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gaz33
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« Reply #6 on: February 11, 2004, 01:59:17 PM »

hey thanks i will try that.Does Norton anti-virus software not remove bad sectors from the hard drive?
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« Reply #7 on: February 11, 2004, 02:17:45 PM »

Hi,

No, Norton Anti-virus is only an antivirus utility. If you have Norton's SystemWorks than includes Norton Utilities, then yes it does have a disk utility called Norton Disk Doctor that will fix bad sectors.

Let us know if the surface scan or scandisk finds and fixes bad sectors.

Even if the bad sectors are marked as bad, which means data will no longer be written to that sector, you may have to re-install Windows if some of its files could not be moved off the bad sectors.
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gaz33
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« Reply #8 on: February 12, 2004, 02:00:19 PM »

the surface scan never worked but thanks anyway.Do you think i should buy norton system works or should i just buy a new hard drive?
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« Reply #9 on: February 13, 2004, 03:29:14 AM »

Why didn't Scandisk work ? Did you get any error messages ? if so, what were they ?
Dont buy a new hard drive just yet. Find out what is wrong with this one first, if anything. Or you may make the same mistake again.
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« Reply #10 on: February 13, 2004, 04:55:44 PM »

well the bad sectors are still there but i think it did work to an extent as the hard drive has not failed since i performed the surface scan on it.
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« Reply #11 on: February 13, 2004, 05:28:35 PM »

Hi,

If the surface didn't finish, I would re-run scandisk until it does so that all the bad sectors can be marked as "BAD".

Once scandisk successfully completes, keep an eye on the drive by running scandisk w/ surface scan at least once a week and if it keeps finding new bad sectors, replace the drive.
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