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Author Topic: Can't log in.. please help  (Read 2696 times)
jjgirl13
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« on: February 11, 2004, 03:56:43 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: xppro
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:




I can't log in. It says logging in and shows my set background..
then says logging off after a few seconds and returns to the
login window. This was caused when I messed with the registry and
erased everything under the windows login folder (didn't erase any
stuff in the sub folders) when I was only supposed to erase
everything except shell->explorer (I messed up following directions)
so now I can't get access to my computer. I was suggested trying
f8 at start up and trying the latest good cofiguration but that
didn't work. Please tell me anything I could do to fix my computer,
or at least back up my files somewhere. Can't I fix the registry
somehow?
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jjgirl13
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« Reply #1 on: February 11, 2004, 04:02:06 AM »

and I have tried going into safe mode.. doesn't seem to help.
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Wainui
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« Reply #2 on: February 11, 2004, 06:08:44 AM »

Try doing a System Restore.
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iamvj
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« Reply #3 on: February 12, 2004, 05:36:49 AM »

I have the same problem with my computer.  The Worm_kwbot virus infected my restore points.  Now my computer logs itself off right after logging in.  I've tried repairing the Windows installation, but it didn't work.  I can't figure out what to do
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Wainui
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« Reply #4 on: February 12, 2004, 08:38:58 AM »

The only other thing that I can suggest is to insert the Windows XP CD-Rom and re-install XP. And this time use thw Windows Welcome Screen to Log On.
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Blaze
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« Reply #5 on: February 12, 2004, 01:02:23 PM »

jjgirl, can you log in with the administator or you can't log in with anything period?
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iamvj
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« Reply #6 on: February 12, 2004, 07:39:11 PM »

jjgirl,

I had the same problem as you and I was able to fix it.  See if this works:

1) Put the XP disc in and restart computer
2) Boot from disc (hit F12)
3) Select Windows Setup
4) Choose Repair Windows
5) This will "upgrade" the system.  Follow the steps all the way to the startup

Hope it works
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jjgirl13
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« Reply #7 on: February 13, 2004, 12:26:25 AM »

If I reinstall or repair windows, will my files on the desktop and
programs be erased?
Oh, I tried logging on as administrator, but I'm not sure if I tried
it right. I don't think it worked when I tried.
I don't know how to do a system restore.
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Wainui
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« Reply #8 on: February 13, 2004, 03:07:11 AM »

jjgirl,
To do a System Restore click Start then Help & Support.
In the Help & Support Center window click Performance and Maintenance.
In the next window on your left click on Using System Restore to Undo changes
Move your mouse to the pane on the right and click on Run the System Restore Wizard
Follow the instructions of the Wizard. You will have to choose a date to restore windows to. Choose a date before you had these problems when everything was running fine.
If all goes well then go into the Control Panel and double click on Users Account and change the way you log on. Click on Change to way users log on and off . Put a tick in the box marked Use the Welcome Screen and click the Apply button.
With the Windows Welcome Screen  you do not need to enter any passwords to run windows. You can always change this option later on if you feel the security of your computer is at risk.
« Last Edit: February 13, 2004, 03:12:00 AM by Wainui » Logged

 
jjgirl13
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« Reply #9 on: February 13, 2004, 05:17:22 AM »

I'm sorry, but I don't understand how i'm supposed to get to
my start menu if I can't even log into my computer. I'm posting this
from my sister's computer.
Thanks for trying to help, but if anyone is misunderstanding my
problem here, my problem is that I cannot log on to windows, and
do not have access to the start menu or my desktop.
Thanks for the directions as to how to do a system restore, I will
put it down somewhere for future reference. Thanks.
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iamvj
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« Reply #10 on: February 13, 2004, 06:44:34 AM »

jjgirl,

I wasn't able to log into my computer either.  This is what I did step for step, and I DID NOT LOSE ANYTHING:

1) Put XP disc in; restart computer and hit F12 immediately
2) Choose to boot from the CD drive.  Be ready to hit any key after
3) You should have 3 choices:  Install Windows, repair an installation, and quit installation.  Choose Install Windows
4) From here, you will be given another two choices:  Repair an installation or to install a fresh copy of Windows.  Choose repair an installation
5) This step takes about 30 minutes.  You should notice that it says Windows Upgrade at the top somewhere at sometime during this step
6) Follow on screen instructions and computer should start up normally in Windows, passing the log in screen
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jjgirl13
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« Reply #11 on: February 17, 2004, 08:55:59 PM »

I tried putting in the xp cd, and I chose the repair option #2,
then I get a promt letting me choose
1. C:/windows as my only option.
I chose that, and I got a C:/windows prompt, I think in dos mode.
I'm confused as to what to do after.
If I do the full reinstall of xp, will my programs and files
on the desktop be saved?
Or was I supposed to go into #1 install windows when first given
the choice between install, repair, and quit?
(By the way, I went into the install setup by pressing f9, not
f12)
Thanks.
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jjgirl13
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« Reply #12 on: February 18, 2004, 12:37:06 AM »

I tried install->repair this time.
It worked! yay! Smiley
Thanks so much everybody!
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bubbles35
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« Reply #13 on: March 16, 2004, 06:08:22 AM »

help~~! I have the same problem. I'm working on a toshiba laptop. When i log in it immediately logs me off. I'm trying the reboot from CD but it's not working. which key is it? f9 or f12? or maybe it's another one? what picture does it have on the key cap next to the label. mine has a white square with two arrows on the f9 key.

email is skyblue_angel15@hotmail.com
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