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Author Topic: windows paint  (Read 1866 times)
delj
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« on: March 15, 2004, 11:58:18 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:xp sp1
Problem Application Name & Version:paint
Problem Hardware Make & Model:
Error Messages:only message is "paint has a problem and can not open please send error report to microsoft"

hi all, could you help with this problem please, paint just will not open ive tried uninstall/ reinstall which makes no difference. i have not made any major changes to my system in the past month or so allother programs run fine,ive searched the ms help pages but could not find anything useful.this prob has only happened within the past week,my kids do have a habbit of doing rather colourful drawings on it so i think it may be a memory problem, but the error message is a total waste of time theres not even a hint of what is wrong with it.so i would be grateful for any help . ive put full system specs in my signature.  cheers  much  delj.      



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OS Name   Microsoft Windows XP Professional
Version   5.1.2600 Service Pack 1 Build 2600
OS Manufacturer   Microsoft Corporation
System Name   System Manufacturer   ECS
System Model   M830LR
System Type   X86-based PC
Processor   x86 Family 6 Model 4 Stepping 4 AuthenticAMD ~1045 Mhz
BIOS Version/Date   American Megatrends Inc. 07.00T, 02/04/2001
SMBIOS Version   2.3
Windows Directory   C:\WINDOWS
System Directory   C:\WINDOWS\System32
Boot Device   \Device\HarddiskVolume1
Locale   United Kingdom
Hardware Abstraction Layer   Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name   Time Zone   GMT Standard Time
Total Physical Memory   320.00 MB
Available Physical Memory   139.79 MB
Total Virtual Memory   1.07 GB
Available Virtual Memory   755.66 MB
Page File Space   774.18 MB
Page File   C:\pagefile.sys
Dizzy
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« Reply #1 on: March 16, 2004, 04:01:48 AM »

You could try to use System Restore to take you back to a point before this was happening.

If that doesn't work, you can download Ultimate Paint - which has many more features than M$'s Paint.  There is a freeware version and a shareware version.  I have been using the freeware version on Windows XP with no problems and have many friends that use in on XP as well.  On the download page it says it will not work with XP - but it does.




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delj
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« Reply #2 on: March 16, 2004, 09:13:06 AM »

thanx for the help kraut, unfortunatly i seem to have turned sys restore off, god knows why.i will give ultimate paint a go though and turn system restore backon ,better late than never.cheers anyway.
                                              delj.
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OS Name   Microsoft Windows XP Professional
Version   5.1.2600 Service Pack 1 Build 2600
OS Manufacturer   Microsoft Corporation
System Name   System Manufacturer   ECS
System Model   M830LR
System Type   X86-based PC
Processor   x86 Family 6 Model 4 Stepping 4 AuthenticAMD ~1045 Mhz
BIOS Version/Date   American Megatrends Inc. 07.00T, 02/04/2001
SMBIOS Version   2.3
Windows Directory   C:\WINDOWS
System Directory   C:\WINDOWS\System32
Boot Device   \Device\HarddiskVolume1
Locale   United Kingdom
Hardware Abstraction Layer   Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name   Time Zone   GMT Standard Time
Total Physical Memory   320.00 MB
Available Physical Memory   139.79 MB
Total Virtual Memory   1.07 GB
Available Virtual Memory   755.66 MB
Page File Space   774.18 MB
Page File   C:\pagefile.sys
Dizzy
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« Reply #3 on: March 18, 2004, 03:29:46 AM »

Hi delj,

I think you will like Ultimate Paint.  It has many more options that Windows Paint - I'm sure your kids will have it mastered in no time.

I've heard many people gripe about System Restore - personally I think of it as free insurance.  I turn it off to purge old restore points about once every 2 months or so, then I turn it back on.  This is a good practice to get into - every time I've ever seen someone with a failed Restore, they've been told to purge their previous restore points.  This is supposed to fix the problem, but then you can't restore to a previous date because there are no dates to restore to.

I hope this helps in the future.

All the best.




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Gruss
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« Reply #4 on: April 17, 2004, 11:38:21 AM »

I believe (bare with me) your wee ones might have "Saved" an image too big. This sometimes makes Paint freeze, so to speak. If you can go into the folder they saved the image in, then maybe remove it, delete it, stick it on another drive, floppy, something. Paint "might", ((notice) the (might)?, open again.
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