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Author Topic: A couple of weird problems  (Read 817 times)
jensangels
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« on: April 07, 2004, 04:36:52 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows Me
Problem Application Name & Version:?
Problem Hardware Make & Model:?
Error Messages:none



I'm on a Presario Desktop 5006US. I'm not sure of the problem. Within the last week my computer won't start up all the way. It loads the desktop and taskbar with clock, then stops. None of the icons will load on the desktop or system tray. When I hit control alt del, the close program box says "<unknown> not responding". Explorer is in there, but nothing else. Then it won't let me hit control alt del again to restart because it freezes that too. This happens about every other time I start up.

Another thing that just happened today is I went to programs to click on a game to play and my computer restarts with scandisk saying improper shutdown?

HELP! My Norton didn't find a virus, so I don't know what to do.

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Jenny
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« Reply #1 on: April 07, 2004, 07:28:18 PM »

Hi Jenny,
Just to be on the safe side,run this scan.
http://www.ravantivirus.com/scan/
Also download & install spybot.
http://download.com.com/3000-2144-10194058.html?tag=lst-0-1
Make sure you update & immunize before running it.You may also have too many things running in the background.Read & follow this link.
http://www.pacs-portal.co.uk/startup_content.php
Try these first,if that doesn't do it,I have a couple of more ideas.
Take care.
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Sandy
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« Reply #2 on: April 10, 2004, 06:23:12 PM »

A few people with a similar problem have been helped by the following.....

Boot using your Win ME Startup Disk
at the A:\> prompt, type

SCANREG   /FIX

and hit [Enter]
ren=move the floppy when the box reboots.
This repairs any significant registry errors that Norton has induced in Win ME!
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Noel Paton
(MS - MVP, Windows, 2002-2006)

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www.crashfixpc.com
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