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Author Topic: Windows Explorer Error  (Read 665 times)
JoyQB
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« on: April 08, 2004, 11:14:05 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows 98 SE
Problem Application Name & Version:Windows Explorer
Problem Hardware Make & Model:
Error Messages:I have been working on this computer for what seems like forever. I have run nortons which found 188 files infected by 3 different viruses. I took care of that problem but one of the viruses affected the windows explorer. As soon as Windows loads I get the error that Explorer has performed an illegal operation and must shut down. Then all you see is the desktop image and can do nothing else. I was attempting to run the windows disk to reinstall or repair windows but it will not boot from CD. So I then attempted to use a start up disk to get the job done. It wont start from floppy either. I did go into the BIOS to set it up to boot that way but still no luck. Any suggestions on how I can fix this without completely reformatting? It's probably something easy that I am just missing. But any help would be greatly appreciated.



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Pancake
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« Reply #1 on: April 09, 2004, 03:46:11 AM »

First get "Adaware"  "SpyBot S&D" run them and fix/delete all they find.If that fails to fix the problem get "Hijack This" and post the log here.
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