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Author Topic: Acer DVD/CDR Combo Drive Help  (Read 806 times)
Sijaf
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« on: April 09, 2004, 12:01:31 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: XP SP1
Problem Application Name & Version:
Problem Hardware Make & Model:Acer DVD/CDR Combo Drive
Error Messages:



Hi,

I bought this drive in december but its not reading any dvd's i put in.  It was working fine initially but now it is not.  It works with cd's and i am able to write Cd-r/cd-rw.  

When i insert a dvd it attempts to read, the green light turns on and i hear some noise but then there is nothing.  

Any help would be good.

Thanks,
Sijaf

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Sijaf
sj1184
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« Reply #1 on: April 09, 2004, 02:22:45 AM »

Hi S,
Dvd players usually come with software such as power dvd.Have you installed the software?if so,try uninstalling the software,restart the computer,then reinstall the software.
Take care.
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Sandy
Sijaf
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« Reply #2 on: April 09, 2004, 03:20:45 AM »

Hi,

I have WinDVD Platinum running on my computer.  I had reformatted my hard drive couple of times and the problem is still there.

Any other ideas?

Thanks.
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