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Author Topic: CDRW installation  (Read 1122 times)
celtic_shinobi
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« on: April 09, 2004, 08:50:20 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



Hey,
I've got an Iomega (I think anyway) external Cd burner. I've used it in the past before on this same comp but since I reinstalled windows (Windows 98) I cant get it to work. ACcording to Iomega I don't need to install drivers for it (It installs on its own after you install burning software, such as Nero..which it did before) But even after installing Nero it won't install the drivers for the burner. I'll also point out that up until you install the burning software the burner reads as a normal Cd drive, but as of right now it's not even doing that.

Ive tried removing the burner from the device manager and letting Windows pick it back up to reinstall but it still won't install the drivers. Any ideas?
 - Tom
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NoelMVP
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« Reply #1 on: April 10, 2004, 10:23:48 AM »

Check that Nero actually supports this model - you may need to update it before it recognises the drive.

OTOH, try this
Reboot to Safe Mode
Open Device Manager
Remove ALL CD devices
Remove ALL entries in the 'Other Sevices' branch if present
Reboot to Normal Mode - Windows will reinstall required drivers
Then reinstall Nero

See if that helps
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Noel Paton
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celtic_shinobi
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« Reply #2 on: April 10, 2004, 06:52:23 PM »

Nero does support this model. I've used the same burner and version of Nero quite a bit before on this box.
I tried what you suggested but still no dice. It recognizes the burner at bootup but it won't find any drivers to install. Thanks for the suggestion though.
 - Tom
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sj1184
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« Reply #3 on: April 10, 2004, 08:06:00 PM »

Hi CS,
What do you mean by " it won't find any drivers to install".Windows installs it's own drivers for the burner.Go into the device manager & see if there are any red or yellow "?" or "!" next to the cd rom drives or the usb ports.To get into the device manager,right click my computer>properties>device manager.
Take care.
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Sandy
celtic_shinobi
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« Reply #4 on: April 10, 2004, 08:43:50 PM »

It means just what it says. I shouldnt have to even worry about drivers at all. I should just be able to plug it in and go, but I can't. If I go to the device manager and scroll down to the burner, it'll tell me there's no drivers installed for that device.

Windows is supposed to install its drivers as soon as it detects it, about like your CD Rom or floppy drives, but its not doing that, and I don't know why.

er, if it helps any, before this I was running Windows 2000 and the burner WAS showing up as another cd drive, but even after Nero was installed, Nero wasn't detecting it as a burning device. (This was only a few days ago) i've used the burner on both Windows2000 and Win98, Win98SE (All on this same box)
 - Tom
« Last Edit: April 10, 2004, 08:49:14 PM by celtic_shinobi » Logged

 
sj1184
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« Reply #5 on: April 11, 2004, 02:23:43 AM »

Hi Tom,
Go into safe mode,then go into the device manager & delete/remove the burner.If there's more than one showing,delete/remove them all.Restart the computer & see if it'll installs the drivers.
Take care.
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Sandy
celtic_shinobi
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« Reply #6 on: April 11, 2004, 02:39:09 AM »

Ive already done that. No dice. Thanks anyway though
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sj1184
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« Reply #7 on: April 12, 2004, 01:19:20 AM »

Hi Tom,
Two last thoughts.Run the "system file checker" to see if there are any corrupted files & if that doesn't do it.Reinstall win98 over itself(dirty install).This way you wouldn't lose any of your info & maybe this would correct the drivers.
Take care.
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Sandy
celtic_shinobi
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« Reply #8 on: April 12, 2004, 03:03:23 AM »

Hey,
I finally got it everybody. To make a long story short, I had to argue DOS awhile to fix a bunch of crazy hard drive errors that seemed to show up after dual booting Linux and Windows a few weeks back. After about an hour or so I managed to beat things into submission, though I had to reinstall windows afterwards.

Anyway, thanks for everyones suggestions and help. Grin
 - Tom
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