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Author Topic: Explorer Crash in Win XP  (Read 2005 times)
acore
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« on: April 12, 2004, 12:07:53 PM »


PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version:explorer
Problem Hardware Make & Model:
Error Message:



Explorer keeps having to restart for some weird reason, i have run Norton and AdWare, thy found nothing. I have sent the problems thing to microsoft (as XP does). But i dont know what to do, i think explorer may have crashed!I dont know what i have to do to repair xp, and if i have to, will any of my files be deleted?

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



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acore
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« Reply #1 on: April 12, 2004, 01:26:55 PM »

this appears in the error messaging thing:


C:\DOCUME~1\Owner\LOCALS~1\Temp\WER2.tmp.dir00\appcompat.txt

AppName: explorer.exe    AppVer: 6.0.2800.1221    ModName: bridge.dll
ModVer: 1.0.0.112    Offset: 0000435c

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acore
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« Reply #2 on: April 13, 2004, 01:16:37 AM »


I've run pcbugdoctor, nd made it fix all the errors it jas found, and i have run sfc /scannow but still it appears
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NoelMVP
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« Reply #3 on: April 13, 2004, 09:18:43 AM »

bridge.dll may well be an indicator of one of the more virulent types of spyware -

Reboot to Safe Mode and run CWShredder - to remove what is may well be a variant of the CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip
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Noel Paton
(MS - MVP, Windows, 2002-2006)

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www.crashfixpc.com
Harry O
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« Reply #4 on: April 18, 2004, 04:27:08 AM »

Take this link and scroll down to "bridge.dll" http://www.dll-files.com/dllindex/index.shtml there is a small download that contains a .txt file that will tell you how to remove bridge.dll

Or you can use HiJackThis and remove it that way http://www.spywareinfo.com/~merijn/downloads.html But make certain you read up on how to use HiJackThis http://www.spywareinfo.com/~merijn/htlogtutorial.html
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Harry O
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