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Author Topic: Sudden Network Failure  (Read 819 times)

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« on: April 19, 2004, 02:32:14 AM »

Operating System Version:XP pro and XP home
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:

I have 2 computers hooked up to a Westell "wirespeed" modem and a Belkin 4 port router. Both computers were connected to each other and the internet fine. Now the XP home computer all of a sudden cannot recognize the network. It has stopped sharing a printer and the internet connection. I have reinstalled the software, I have tried setting up the network from scratch, nothing works. What is more odd is that the router recognizes the connection (Port lights are on)yet the computer still will not connect. Also, I have tried the "repair" button in XP home but it says something like "repair not possible, could not confirm IP address. Please see network administrator or IP provider" Anyone have any suggestions or solutions? Thanks in advance.

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« Reply #1 on: April 22, 2004, 08:34:51 PM »


Can you ping the router from the XP home machine? How are you doling out IP addresses? Is the XP Home machine getting an ip address from the Belkin Router? Is it using a static IP? Has that IP address changed or is the same? What is your setting for the default gateway on the XP Home machine? Normall, it should be the IP address of the Belkin Router? Did someone mistakenly install a PPPoE client on the XP Home machine (you don't need one, of course, since the modem or router should be handling it.)

Why don't you draw us a text diagram or explain your IP addresses if the above suggestions don't help.


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