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Author Topic: unable to connect to internet  (Read 1106 times)
bubbly bob
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« on: April 19, 2004, 05:08:01 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows 2000
Problem Application Name & Version: internet explorer
Problem Hardware Make & Model: Pentium P54C (MX Pro moterboard)
Error Messages:
My recently built computer is unable to contact to the internet.  Using Internet Connection Wizard I get to the Internet account connection information screen and find the "Country/region name and code" space blank. When I click on the down arrow the blank space becomes black and I get the message "icwconn1.exe has generated errors and will close Windows. You will need to restart the program. An error log is being created." After I installed the new modem (CenDyne 56K/V.92) I checked the installation using PC Doctor and found that it passed both tests. I am at a complete loss.



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shplad
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« Reply #1 on: April 23, 2004, 02:33:01 AM »

Hi Bob:

Your actual problem is with Dialup networking, not Internet Explorer, per se. icwconn1.exe is the Internet Connection Wizard, a wizard designed to help you configure dialup networking to connect to the Internet.

You mention installing a new modem. did you get the error with an older modem? Have you checked device manager to see if there are any resource conflicts to prevent the modem from working properly? Did you ever get the modem working? If you did have it working, did you install any hardware or software around the time it stopped working?

You can also look here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q169517

and here:



Shplad



quote:
Originally posted by bubbly bob

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows 2000
Problem Application Name & Version: internet explorer
Problem Hardware Make & Model: Pentium P54C (MX Pro moterboard)
Error Messages:
My recently built computer is unable to contact to the internet.  Using Internet Connection Wizard I get to the Internet account connection information screen and find the "Country/region name and code" space blank. When I click on the down arrow the blank space becomes black and I get the message "icwconn1.exe has generated errors and will close Windows. You will need to restart the program. An error log is being created." After I installed the new modem (CenDyne 56K/V.92) I checked the installation using PC Doctor and found that it passed both tests. I am at a complete loss.





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bubbly bob
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« Reply #2 on: April 23, 2004, 05:47:44 PM »

quote:
Originally posted by shplad

Hi Bob:

Your actual problem is with Dialup networking, not Internet Explorer, per se. icwconn1.exe is the Internet Connection Wizard, a wizard designed to help you configure dialup networking to connect to the Internet.

You mention installing a new modem. did you get the error with an older modem? Have you checked device manager to see if there are any resource conflicts to prevent the modem from working properly? Did you ever get the modem working? If you did have it working, did you install any hardware or software around the time it stopped working?

You can also look here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q169517

and here:



Shplad



quote:
Originally posted by bubbly bob

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows 2000
Problem Application Name & Version: internet explorer
Problem Hardware Make & Model: Pentium P54C (MX Pro moterboard)
Error Messages:
My recently built computer is unable to contact to the internet.  Using Internet Connection Wizard I get to the Internet account connection information screen and find the "Country/region name and code" space blank. When I click on the down arrow the blank space becomes black and I get the message "icwconn1.exe has generated errors and will close Windows. You will need to restart the program. An error log is being created." After I installed the new modem (CenDyne 56K/V.92) I checked the installation using PC Doctor and found that it passed both tests. I am at a complete loss.







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bubbly bob
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« Reply #3 on: April 23, 2004, 06:00:52 PM »

Hi Shplad,
Thanks for the info, I assumed that the connection wizard was part of internet explorer.  The computer was built using a new motherboard a new  modem and parts that I had from old computers. Therefore there was never an old old modem installed. I have not checked device manager but in that I checked the modem installation using PCDoctor software an assumed that the modem is installed properly after the software indicated that the modem passed both tests.
Bob
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