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Author Topic: software program is locking the system  (Read 772 times)
jennarag
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« on: April 28, 2004, 11:02:50 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows XP Home Edition
Problem Application Name & Version: Software program not responding
Problem Hardware Make & Model:
Error Messages:


I suspect that one application is locking my system.And that is IE or MSN messenger.I cannot stop it from the Task Manager window.End task does not work. I tried to restart or turn it off and this is not working as well.I have to turn of my laptop from the power button.Then i boot it again...and everything seem to function. But sooner or later msn and IE are not responding and the pc looks locked again.I reinstalled msn but nothing changed, so i guess is IE's problem.
What choices do i have before trying recovering my system??
Thank you in advance
jen
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Dizzy
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« Reply #1 on: April 29, 2004, 03:11:08 AM »

Hi Jen,

Welcome to My Tech Support.  Grin

You could try to Repair IE6 and see if that works.

You might also consider installing an alternate browser and see if that solves the problem.  You pretty much can't go wrong no matter what you choose, but my top picks are Opera, Mozilla & Firebird (Unofficial Installer Version).

Please post back if you have any questions about the IE repair, alternate browsers......or anything else. Grin

Dizzy


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jennarag
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« Reply #2 on: May 02, 2004, 08:45:39 PM »

Hi Dizzy,
thanks for your technical advice. Finally the problem seemed to be the McAfee antivirus:o.Or the McAfee in cobination with Avast. My system was getting heavy and thats why it couldn't operate properly. I uninstalled it and everything came back to normal.
Avast seems to be enough for virus protection;)

Thank you anyway!:-*
jen
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