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Author Topic: Outlook  (Read 853 times)
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« on: April 30, 2004, 06:23:20 PM »

Operating System Version: Windows XP Pro
Problem Application Name & Version: Outlook 2002
Problem Hardware Make & Model:
Error Messages: The operation failed. An object could not be found.

I converted/exported from Outlook Express to Outlook. I assured that my POP and SMTP settings are correct. I can receive e-mail in Outlook, but when I try to send any message I get the above Microsoft Outlook error message and the message remains in the outbox. Undecided Microsoft help has a completely different view of what an object is and offers no hint of what is causing this. I have run Outlook Repair Tool without success. Sorry I posted here in applications and not e-mail catergory.

« Last Edit: April 30, 2004, 07:47:07 PM by donp154 » Logged

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« Reply #1 on: May 02, 2004, 02:54:24 AM »

Sounds like a corrupted .pst file.
Delete the profile currently in use and create a new one.  This will force Outlook to create a new .pst file and you should be in business.  If you have more than one profile,just tell Outlook which one to use when it starts up using the Profile Manager.

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Mail icon.
3. In the Mail Setup dialog box, click 'SHOW PROFILES'.

3. If you want to be able to select a specific profile each time you start Outlook, click the 'GENERAL' tab, click 'PROMPT' for a profile to be used, and then click 'ADD'.
4. In the New Profile dialog box, under Profile Name, type a descriptive name for the new profile, and then click OK.
5. In the E-mail Accounts dialog box, select "Add a new e-mail account" in the e-mail options, and then click Next.
6. Click the type of server that your e-mail account works with, and then click Next.
7. Complete all of the required fields, including those that are on the tabs that appear after you click More Settings.
8. When you finish providing the required information, click Finish.


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