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Author Topic: Computer shuts itself up for no reason  (Read 1261 times)
Feorod
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« on: May 03, 2004, 07:49:51 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: XP Home
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



Since a few days my Toshiba Satellite shuts itself for no known reason when I let it alone for 15 min. I thought it was Kazaa which was fooling around with the screensaver startup but apparently no. I tried a full system scan with Norton but it shutted before it could finish the scan.

Anyone has an idea about what the problem (virus) might be ?

Thanx a zillion,

Eric (QC, Canada)

Huh?
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tallica
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« Reply #1 on: May 04, 2004, 12:21:23 AM »

have you checked for spyware and adware? if not i should mate.
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Dizzy
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« Reply #2 on: May 04, 2004, 12:28:51 AM »

Hi Eric,

Have you checked your Power Management settings to see if they have been changed?  Go to Start | Settings | Control Panel | Power Options and make sure everything is set to "Never."

*before you do any of the below, disable System Restore*

Also, you should get rid of Kazaa, it is full of spyware.  Uninstall it through Add or Remove Programs, then download, install, Update and run Spybot S & D and have it fix anything it finds in red.

You should also do a virus scan at RAV and set it to remove anything that it finds.

Once you are spyware and virus free, you can turn System Restore back on.

Let us know how it goes.

Dizzy

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RedLion
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« Reply #3 on: May 06, 2004, 10:16:09 PM »

Hey,
Try and see if it goes off when you are pluged into the internet or not. If it is a new virus it would help alot.
thanx
Ryan
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waypoints
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« Reply #4 on: May 07, 2004, 12:38:12 PM »

sounds like that Sasser worm that is going around.
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Feorod
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« Reply #5 on: May 07, 2004, 01:29:21 PM »

Hi all,

Thanx a lot for the help. I launched a complete scan on C: (with Adaware 6.0 and NAV 2003) and even if it crashed (turned off) during the scan, it stopped doing it for the last two days... Well.

I removed the cmd32.exe from the registry but not much more. I can't explain why it stopped turning off by itself all of a sudden...

By the way, I run Kazaa Lite++ and it wasn't Sasser (I checked with Microsoft site...)

I'll keep you posted if it goes on turning off again..

Thanx again..!!!

Eric
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