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Author Topic: Computer restart when a print job is requested  (Read 705 times)
Robbied69
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« on: May 13, 2004, 07:30:55 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows 2000
Problem Application Name & Version: Dell
Problem Hardware Make & Model: Printer (HP LaserJet)
Error Messages: N/A



Can anyone help me, I tried to print a page off the Internet and my computer just rebooted itself.  Its never done it before i.e. whilst i'm just surfing. I've never heard of this problem.  I'm just checking to see if anyone has encountered this and what they did to rectify the problem.  

Rob
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tmi_guy
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« Reply #1 on: June 04, 2004, 08:02:56 PM »

Rob,

My friend is having the same problem.  He's running Windows XP Pro, and when he tries to print a page from Internet Explorer, his computer reboots (I believe his printer is also an HP LaserJet).  We've not been able to solve this problem.  Just wondered if you had any luck fixing it.

Thanks,

Kay
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Robbied69
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« Reply #2 on: June 07, 2004, 07:50:41 AM »

I found out I had a virus.  So I had to download some antivirus software to get rid of it.  It runs fine now.
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