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Author Topic: keyboard and mouse intermittent problem.  (Read 1294 times)
wayne1721
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« on: May 15, 2004, 12:56:17 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



Windows XP Pro,amd athlon XP 1800,Turbo-Xwing keyboard,RetailPlus optical mouse.

Keyboard::Lately when I start the computer,the keyboard is nonfunctional I have to turn puter off and on again (sometimes twice) till finally it functions.
Mouse::sometimes the mouse will not function all of a sudden (pointer frozen onscreen) stop and start puter fixes problem.

Any suggestions as to what the problem may be?

Thanks
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sj1184
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« Reply #1 on: May 15, 2004, 07:20:11 PM »

Hi Wayne,
Maybe corrupted drivers.Right click my computer>properties>hardware>device manager.Click the "+" next to keyboards.Then right click the keyboard & delete/remove/uninstall it.Restart the computer,it'll find new hardware & reinstall the keyboard & drivers.If everything is ok with the keyboard,then do the same with the mouse.Remember now that once you uninstall the mouse,it won't work.To restart the computer,hit the "windows" key,use the up/down arrows to select "turn off computer",then enter,then use the left/right arrows to select "restart",then enter.Your computer will restart & reinstall the mouse & drivers.See if that takes care of the problem.
Take care.

Download Attachment: Uninstall keyboard & Mouse.jpg 113.65 KB
Right click and select Save Target As... then rename the file as shown here and save.
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Sandy
wayne1721
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« Reply #2 on: May 16, 2004, 05:12:13 PM »

Thanks again Sandy
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sj1184
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« Reply #3 on: May 16, 2004, 09:24:05 PM »

You're welcome Wayne.Grin
Let me know if it helped.
Take care.Cool
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Sandy
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