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July 03, 2020, 01:35:12 PM

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Author Topic: Windows Start-up Problem  (Read 858 times)
Jr. Member

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« on: May 18, 2004, 11:00:49 PM »

My OS is Windows XP Pro w/Alienware AREA-51 Intel Pent.4 w/2.53 processor desktop.This just started three days ago.When I turn on the PC on it takes 4 to 5 get Internet Explorer to start.My home page is MSN.I have Verison DSL service w/2computers hooked up together.The other computer is a IBUYPOWER 3.2 processor Pent.4 with a Windows XP Home OS.Both have 512MB memory.The IBUYPOWER works perfect as far as the DSL connection is concerned & gives me no problem what so ever in start-up performance.Once my home page gets up & runnig on the Alienware PC it performs the way it is supposed to,no other problems.What would be the reason the Alienware has started performing this way all of a sudden when in the past it has operated perfectly?Hopefully somebody might have a cure for this pesky little problem.  

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« Reply #1 on: May 19, 2004, 01:15:10 AM »

In short, I have no idea what your problem is.  The best thing I can think of for you to do is use your IBUYPOWER PC to download several programs, and run some diagnostics.  It may be adware; but it may not be.

Programs:  Adaware, cwshredder, trojanremover, spybot, spysweeper

Run all of these programs at least twice for each.  Then, reboot, and do a third scan with each of them.

Next:  Download hijackthis and send us a copy of your log.

Finally, I would consider drastic measures if this doesn't solve the problem:
1.  Reinstall IE6 -- Use your other PC to download the newest update from the microsoft site.
2.  Call tech support for your DSL to see if you may have some kind of software issue ONLY on your alienware PC that you may have screwed with accidentally.

This should be a great start.  If the problem is still there, I would be very surprised.

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