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Author Topic: Internet connection broken error 10 HJT  (Read 1878 times)

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« on: May 20, 2004, 02:40:21 PM »

Sorry, I posted this elsewhere, but it should have gone in here...Embarrassed

Like to know if anyone can help, please.  I clicked on a link this morning, and afterwards received firewall messages (I use Norton 2003) saying about several programs wanting to access the internet.  These included, optmize.exe, and wast.exe.  I ran doxdesk's parasite checker and it said I had 'webhancer' parasite.  I also recognised optimize being from another parasite/problem prog, Intenet Optimizer.  So I started up Ad-Aware, scanned and removed what it found.  After a reboot it finished removing reg entires and other processes it couldn't remove first time, as usual.

After it finished, I tried to connect to the internet, content that I had removed the problem.

Symantec Email Proxy came up with a message saying that "Symantec Email Proxy cannot scan your email messages because your network is not properly configured" error 1003,13.  It had worked fine before I got the software on the comp.

Every time I run IE now I get a DNS error, not found page, with address "{86F78809-3B4B-41F68E8B-54BC8B09CC39}&aff=0catch&q=symantec", symantec if I try to click the link in the Symantec error message, or "q=hotmail" if I go to Hotmail, etc.

I ran a HJT check, and the error 10 looks rather ominous...

Download Attachment: hijackthis.txt 8.11

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« Reply #1 on: May 20, 2004, 11:29:33 PM »

Hi hinarei, could you do me a favor and download and run this utility

Save to desktop----double click to run
Click the FIX button
RESTART your computer and copy and paste a fresh hijackthis log in your next post, if you can get online...
If not we will have to try alternate methods

I realize you can't get online, you can download it to another computer and save it to floppy. Copy and paste to desktop from floppy or cd

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