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« on: May 24, 2004, 09:29:15 PM »

Operating System Version:XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:

I have a Dell Computer running XP. I have a Pentium 4 w/2.53 &
512MG RAM. I also use Symantec Internet Security, Ad-aware, Spybot & Webroot. I only have about 15% of my hard disk used. I connect to the Internet via Road Runner my bandwidth tests are excellent. My machine has been getting slower. What brought me to your site was a search on "System Idle Process" & I will NOT ask about that. I understand it. What I do not understand are all the numbers under the performance tab on Task Manager. Commit Charge, Physical Memory & Kernal Memory.I don not know if the numbers listed there effect the computer speed & if so what I can do to change or modify. Under processes I have 36 listed but no CPU usage unless they are active. It seems like the computer is getting slower as it gets older. Any upkeep or housecleaning suggestions are appreciated..

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« Reply #1 on: May 24, 2004, 10:11:12 PM »

It does sound like a problem on your ISP's side, or other users are contending on the same cable using up bandwidth. Here are a few ideas/suggestions, you've probably tried some or all of them but just in case.

Make sure you don't have anything near your Cable Modem or Router that could cause interfearance. I heard a story once where users were complaining about problems over christmas time - turns out the blinking of their christmas tree lights was causing havoc.

If you run any sort of file sharing/email/web server make sure it's not saturating your Upload speed. If you're maxing out on upload speed your download speed and ping times will suffer badly. There are ways to fix this if that's the case.

If you notice problems, disconnect and reconnect a few times and see if there is a difference. Could be a gateway server that you initially connect through is playing up and reconnecting might give you a different one (this theory applies mostly to DSL but possibly Cable aswell)

See if the sites you are having trouble with have anything in common, especially if they're in the same region (East US, West US, Europe, etc..) If there appears to be a pattern it might indicate that your ISP is having routing trouble.

Check that your Modem and/or Router are running the latest software/firmware. Also check with your ISP that you are using the correct settings, ask if they've changed anything like DNS Server address.

I know this doesn't make your connection any faster, but maybe it will give you hope of better days to come!


**PLEASE** not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
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