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June 07, 2020, 06:45:37 AM
 

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Author Topic: Windows 98 wont shut down,,,  (Read 795 times)
atomlevelhockeymomm_1999
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« on: June 07, 2004, 04:44:51 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:wINDOWS 98
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


All of a sudden my Windows 98 wont shut down or restart either, the screen that says Windows is not shutting down just hangs there.  I have pressed the enter button to see if I could jog it's little ole memory as to what it was supposed to be doing, but to no avail.  Any suggestions?  Thanks in advance.
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Cactus
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« Reply #1 on: June 07, 2004, 07:14:42 PM »

Read this...
Have you got all the latest updates for Win98?

Windows 98 Shutdown Supplement

This patch addresses shutdown issues on systems with specific hardware/software configurations running Windows 98 Second Edition. The issues include systems restarting when the user selects the Shut Down command and systems hanging during the shutdown process.

http://www.pcworld.com/downloads/file_description/0,fid,6794,00.asp

This might help.
If you want more info goto http://www.google.ca and search for "Windows 98 Shutdown Supplement"

Cactus


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atomlevelhockeymomm_1999
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« Reply #2 on: June 08, 2004, 12:06:20 AM »

Cactus......I downloaded the patch...didnt work or at least I had to physically turn off the comp when I was prompted to restart computer for changes to take effect.  I am a little leary of doing all the device driver disabling --- I am not terribly computer literate.  I will have to think about that.  Thank you for your help Cactus
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Cactus
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« Reply #3 on: June 08, 2004, 02:59:40 AM »

Try this HockeyMom...

Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
On the Tools menu, click System Configuration Utility.
On the General tab, click Advanced.
Click to select the Disable Fast Shutdown check box, click OK, and then click OK.
Click Yes when you are prompted to restart your computer.

Might already be set correctly...but check to make sure.

Cactus
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« Reply #4 on: June 08, 2004, 02:02:06 PM »

everything seemed to work thank you so much for all your help Cactus.  Take Care
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