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Author Topic: another file:///c:/searchpage.html problem  (Read 2145 times)
royalrangers
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« on: June 09, 2004, 10:02:45 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



I was wondering if you could help me with this file:///c:/searchpage.html problem. Like many other I have tried to remedy the problem myself but with no success. I am actually trying to help my dad with cleaning this problem. We have read some of the previous postings regarding this problem and we need help from the beginning. How do we go about this? What is the Highjackthis log? I saw that you asked to download the program and scan so we will be working on that while we get this initial posting to you. Thanks, royalrangers!
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royalrangers
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« Reply #1 on: June 09, 2004, 10:11:53 PM »

Here is the information from the Highjackthis Log:

Logfile of HijackThis v1.97.7
Scan saved at 5:10:22 PM, on 6/9/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\WINDOWS\sachost.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
C:\WINDOWS\System32\comdos.exe
C:\WINDOWS\System32\mess.exe
C:\WINDOWS\System32\taskngr.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer,Search Page = http://vrape.hardloved.com/top/search.php?id=1&s=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\pplbj.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dial
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://bestsearch.cc/2484/search.php?qq=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = http://www.008i.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://www.008i.com/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.hotmail.com
O2 - BHO: (no name) - {98DBBF16-CA43-4c33-BE80-99E6694468A4} - C:\WINDOWS\System32\msmk.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Key1] C:\WINDOWS\system\rlid.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [Windows report] C:\WINDOWS\swchost.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [Onlune Sarvice] C:\WINDOWS\sachost.exe
O4 - HKLM\..\Run: [svchost] C:\WINDOWS\svchost.exe
O4 - HKCU\..\Run: [BackWeb LiteInstaller] C:\DOCUME~1\Owner\LOCALS~1\Temp\ins2.tmp\LiteInst.exe  /NoIntervention
O4 - HKCU\..\Run: [window.exe] C:\WINDOWS\System32\window.exe
O4 - HKCU\..\Run: [wind.exe] C:\WINDOWS\System32\wind.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix: c:\searchpage.html?page=
O13 - WWW Prefix: c:\searchpage.html?page=
O13 - Home Prefix: c:\searchpage.html?page=
O13 - Mosaic Prefix: c:\searchpage.html?page=
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1086595436342
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/161a6793dbfe4d0a0f16/netzip/RdxIE601.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C21482E6-9BEB-4C83-9E78-5BA8D0EE9C6C}: NameServer = 151.164.1.8 206.13.28.12

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benditup
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« Reply #2 on: June 10, 2004, 02:59:36 AM »

EDIT -----Important---Create a permanent
folder for Hijackthis
EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too (backups will be stored there and not all over your desktop)
Copy and paste hijackthis to that new folder and delete the one on the
Desktop

Download Ad-Aware Install it----CHECK FOR UPDATES
We'll run this later

Download CWShredder and Save it to desktop
http://www.spywareinfo.com/~merijn/files/CWShredder.exe

RESTART your Computer in SAFE MODE

Enter your Task Manager (Ctrl-Alt-Del)
End these processes----if still running
sachost.exe
comdos.exe
mess.exe
taskngr.exe

Set Windows to Show Hidden Files and Folders
Click Start.
    * Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View Tab.
    * Under the Hidden files and folders heading select Show hidden files and folders.
    * Uncheck the Hide protected operating system files (recommended) option.
    * Click Yes to confirm.
    * Click OK.

Find these files or folders and delete them

C:\WINDOWS\system\rlid.exe <----this file
C:\WINDOWS\swchost.exe <--this file(NOTICE the spelling and directory)
C:\WINDOWS\sachost.exe <---this file
C:\WINDOWS\svchost.exe <---this file (NOTICE the directory--NOT the one in the System32 folder)

C:\WINDOWS\System32\window.exe <---this file
C:\WINDOWS\System32\wind.exe <---this file
c:\searchpage.html <---this file

While still in Safe Mode
Do another Scan with Hijackthis and put a check next to these entries and then FIX CHECKED when
ALL other windows are closed

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer,Search Page = http://vrape.hardloved.com/top/search.php?id=1&s=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\pplbj.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://bestsearch.cc/2484/search.php?qq=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = http://www.008i.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://www.008i.com/search.htm

O2 - BHO: (no name) - {98DBBF16-CA43-4c33-BE80-99E6694468A4} - C:\WINDOWS\System32\msmk.dll

O4 - HKLM\..\Run: [Key1] C:\WINDOWS\system\rlid.exe

O4 - HKLM\..\Run: [Windows report] C:\WINDOWS\swchost.exe

O4 - HKLM\..\Run: [Onlune Sarvice] C:\WINDOWS\sachost.exe
O4 - HKLM\..\Run: [svchost] C:\WINDOWS\svchost.exe
O4 - HKCU\..\Run: [BackWeb LiteInstaller] C:\DOCUME~1\Owner\LOCALS~1\Temp\ins2.tmp\LiteInst.exe /NoIntervention

O4 - HKCU\..\Run: [window.exe] C:\WINDOWS\System32\window.exe
O4 - HKCU\..\Run: [wind.exe] C:\WINDOWS\System32\wind.exe

O13 - DefaultPrefix: c:\searchpage.html?page=
O13 - WWW Prefix: c:\searchpage.html?page=
O13 - Home Prefix: c:\searchpage.html?page=
O13 - Mosaic Prefix: c:\searchpage.html?page=

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/161a6793dbfe4d0a0f16/netzip/RdxIE601.cab

Before Restarting back in Normal Mode can you please open up
CWShredder and let it FIX all problems
Restart in Normal mode

Stay disconnected from the NET
Open Ad-Aware(ensure you updated beforehand) and Set these options
click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

RESTART your computer again

Don't open a browser yet, instead access Internet Options via Control
Panel
Under the Programs tab "Reset Web Settings"
Under the General tab---Delete files + offline content---Also Reset home page
Do a Disk Cleanup

I see you have Nortons Anti-Virus but I would also suggest that you
take the time to do an Online Virus Scan at Housecall's
http://housecall.trendmicro.com/
Set to Autoclean and delete whatever it can't fix, if you can

I would also suggest that you visit Windows Update and get all Latest
Critical Updates and Service Packs including IE

There may be other problems, ensure that you post Back with a Fresh
Hijackthis log afterwards......
« Last Edit: June 10, 2004, 03:08:08 AM by benditup » Logged

 
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