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Author Topic: error 'SHDOCVW.DLL' [helpppp]  (Read 3836 times)
Boo
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« on: June 13, 2004, 05:49:39 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version: Explorer
Problem Hardware Make & Model:
Error Messages: Explorer has caused an erorr in 'SHDOCVW.DLL



Heyy, one night i restarted my computer and when i tried to open 'My computer' i got an error mssg reading Explorer has caused an error in SHDOCVW.DLL ive ran adaware to try and fix it hasnt worked =( I cant open any explorer folders eg. windows explorer, my copmuter.

Any help would be much appreciated!
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Boo
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« Reply #1 on: June 13, 2004, 05:57:05 PM »

I also cannot open my 'Recycle bin'. Arghhhh soo annoying, i cant access anything !
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Cactus
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« Reply #2 on: June 13, 2004, 07:22:25 PM »


Download and run Ad-Aware
http://download.com.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Install it and CHECK FOR UPDATES

Download and run Spybot
http://www.tucows.com/adnload/310138_117317.html


Now would you please download Hijackthis---Important---Create a permanent
folder
EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too and backups will be stored there.
http://www.spywareinfo.com/~merijn/files/HijackThis.exe

Do a SCAN----Scan will change to SAVE LOG----copy and paste the WHOLE contents of the log
here... Don't try and fix anything yet----It is all important


Cactus
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

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My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
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« Reply #3 on: June 14, 2004, 06:57:22 AM »

Thank you for the help! but =(

I've downloaded Spybot search and destroy installed it .. opened it and ive got an error 'Spybott has caused an error in <unkown>'
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Boo
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« Reply #4 on: June 14, 2004, 07:48:24 AM »

Thanks for the help cactus. but =(

I dl and installed spybot search and destroy. However when i try to run it, it causes an error in <unknown>

Here is my logfile from HJT

Logfile of HijackThis v1.97.7
Scan saved at 5:32:02 PM, on 14/06/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\DELAYRUN.EXE
C:\WINDOWS\SYSTEM\USBMMKBD.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\JRB4.EXE
C:\WINDOWS\SYSTEM\NIPL9X4.EXE
D:\ADRIAN!!\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yourtv.com.au/guide/index.cfm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O1 - Hosts: 216.247.236.68 www.tweakfiles.com
O1 - Hosts: 216.151.127.41 www.tweak3d.net
O1 - Hosts: 205.252.89.157 www.deskmod.com
O1 - Hosts: 64.28.67.48 www.slashdot.org
O1 - Hosts: 209.207.250.33 www.somethingawful.com
O1 - Hosts: 207.46.209.218 www.msn.com
O1 - Hosts: 207.0.114.195 www.tabworldonline.com
O1 - Hosts: 63.214.181.69 www.tweaktown.com
O1 - Hosts: 205.181.128.80 www.geek.com
O1 - Hosts: 199.105.102.131 www.happypuppy.com
O1 - Hosts: 205.229.72.80 www.hothardware.com
O1 - Hosts: 61.8.3.18 www.insanehardware.com
O1 - Hosts: 216.34.72.161 www.millisec.com
O1 - Hosts: 208.249.124.215 www.overclockers.com
O1 - Hosts: 206.204.212.2 www.symantec.com
O1 - Hosts: 209.68.58.104 motherboards.org
O1 - Hosts: 192.18.97.241 www.sun.com
O1 - Hosts: 216.62.153.3 www.pinkmonkey.com
O1 - Hosts: 159.33.1.85 cbc.ca
O1 - Hosts: 208.47.252.43 www.bootdisk.com
O1 - Hosts: 137.82.195.9 careerowl.ca
O1 - Hosts: 207.168.8.2 www.onsale.com
O1 - Hosts: 207.168.8.2 www.egghead.com
O1 - Hosts: 216.241.100.190 www.computersurplusoutlet.com
O1 - Hosts: 209.67.181.21 www.buy.com
O1 - Hosts: 206.132.163.111 www.nbc.com
O1 - Hosts: 209.116.0.210 www.litestep.net
O1 - Hosts: 216.33.41.60 www.fox.com
O1 - Hosts: 193.125.199.4 www.icqplus.org
O1 - Hosts: 208.51.196.21 www.customize.org
O1 - Hosts: 63.227.17.77 www.cognitivedistortion.com
O1 - Hosts: 63.249.168.192 www.graphicsdesign.org
O1 - Hosts: 64.225.121.225 www.designsbymark.com
O1 - Hosts: 209.10.46.171 www.diamondmm.com
O1 - Hosts: 64.41.230.253 www.creative.com
O1 - Hosts: 64.41.230.253 www.soundblaster.com
O1 - Hosts: 209.249.164.210 gxs.n3.net
O1 - Hosts: 209.137.157.25 www.canon.com
O1 - Hosts: 192.151.52.13 www.hp.com
O1 - Hosts: 216.18.6.150 www.chalk.com
O1 - Hosts: 208.185.239.10 sdnews.net
O1 - Hosts: 216.49.88.12 www.mcafee.com
O1 - Hosts: 206.96.221.169 www.hardocp.com
O1 - Hosts: 216.151.100.102 www.anandtech.com
O1 - Hosts: 204.180.41.10 www.reactorcritical.com
O1 - Hosts: 206.114.154.45 www.smartalec2000.com
O1 - Hosts: 128.11.45.131 www.hotfiles.com
O1 - Hosts: 64.4.43.7 www.hotmail.com
O1 - Hosts: 216.105.162.18 www.voodooextreme.com
O1 - Hosts: 216.200.247.148 www.download.com
O1 - Hosts: 216.200.247.132 www.cnet.com
O1 - Hosts: 205.181.112.65 www.zdnet.com
O1 - Hosts: 209.73.164.92 www.altavista.com
O1 - Hosts: 204.71.200.75 www.yahoo.com
O1 - Hosts: 216.239.33.100 www.google.com
O1 - Hosts: 209.198.21.71 astalavista.box.sk
O1 - Hosts: 216.35.123.102 www.ignpc.com
O1 - Hosts: 143.166.82.178 www.dell.com
O1 - Hosts: 209.87.55.145 www.a-power.com
O1 - Hosts: 64.23.13.53 www.reliz.ru
O1 - Hosts: 216.165.161.17 www.theonion.com
O1 - Hosts: 216.35.123.107 www.ign.com
O1 - Hosts: 204.146.81.99 www.ibm.com
O1 - Hosts: 205.214.169.2 www.acerlabs.com
O1 - Hosts: 216.200.159.128 www.asus.com
O1 - Hosts: 192.216.191.42 www.acer.com
O1 - Hosts: 140.174.105.248 www.nvidia.com
O1 - Hosts: 166.90.143.6 www.3dfx.com
O1 - Hosts: 207.167.207.71 www.ati.com
O1 - Hosts: 63.170.89.212 www.abit.com
O1 - Hosts: 216.74.72.88 www.uniballcentral.com
O1 - Hosts: 208.185.239.10 sdn.fgnetwork.com
O1 - Hosts: 192.41.18.142 www.savagenews.com
O1 - Hosts: 62.144.156.73 www.paraknowya.de
O1 - Hosts: 63.170.89.212 www.motherboards.com
O1 - Hosts: 192.102.198.160 www.intel.com
O1 - Hosts: 139.95.253.1 www.amd.com
O1 - Hosts: 207.199.1.129 www.planetunreal.com
O1 - Hosts: 207.199.1.201 www.fileplanet.com
O1 - Hosts: 207.199.1.102 www.planethalflife.com
O1 - Hosts: 207.199.1.110 www.planetblood.com
O1 - Hosts: 207.199.1.118 www.3dactionplanet.com
O1 - Hosts: 216.59.112.80 www.bidforpower.com
O1 - Hosts: 198.186.203.44 miranda-icq.sourceforge.net
O1 - Hosts: 205.188.137.185 members.aol.com
O1 - Hosts: 216.234.235.19 www.quake3mods.net
O1 - Hosts: 195.224.197.67 www.q3f.com
O1 - Hosts: 212.227.109.34 www.urban-terror.net
O1 - Hosts: 216.40.32.34 www.tucows.com
O1 - Hosts: 64.124.41.39 www.napster.com
O1 - Hosts: 195.112.52.247 www.register.co.uk
O1 - Hosts: 207.46.130.45 www.microsoft.com
O1 - Hosts: 209.226.137.53 www.qnx.com
O1 - Hosts: 208.185.132.200 www.be.com
O1 - Hosts: 205.188.245.120 www.winamp.com
O1 - Hosts: 207.188.7.43 www.real.com
O1 - Hosts: 205.188.247.66 www.netscape.com
O1 - Hosts: 205.188.160.121 www.aol.com
O1 - Hosts: 216.167.19.67 www.3dhardware.net
O1 - Hosts: 202.139.235.147 netkills.qgl.org
O1 - Hosts: 207.88.208.225 www.logitech.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} - C:\WINDOWS\SYSTEM\KDP6A03.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [SISAM11M] C:\WINDOWS\SYSTEM\SISAM11M.exe
O4 - HKLM\..\Run: [4THQMFQ5XMTXYD] C:\WINDOWS\SYSTEM\Eda76.exe
O4 - HKLM\..\Run: [FT2TM] C:\WINDOWS\TEMP\FT2TM.EXE
O4 - HKLM\..\Run: [HCDA4O] C:\WINDOWS\TEMP\HCDA4O.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [USBMMKBD] usbmmkbd.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\SYSTEM\KDPUPD.DLL
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater (required)] regsvr32 /s C:\WINDOWS\SYSTEM\KDP6A03.DLL
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKCU\..\Run: [DJRegFix] c:\hp\djregfix.vbs
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Uate] C:\WINDOWS\Application Data\oocs.exe
O9 - Extra button: ICQ Lite (HKLM)
O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/09b5a7ab3f5b61632004/netzip/RdxIE601.cab

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Boo
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« Reply #5 on: June 14, 2004, 08:15:55 AM »

sorry about the repeat ^

OK ive run Spybot search and destroy and cleared the problems. I still have the same problem ( cant open 'my computer'ect )
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Boo
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« Reply #6 on: June 17, 2004, 11:32:15 AM »

arghhh~! can someone plz help meee =*(
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benditup
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« Reply #7 on: June 18, 2004, 04:05:13 AM »

Hi Boo, let's try some cleaning up
You may want to make a folder for hijackthis---this is where your backups will be stored---Don't delete backups until everything is running OK

I want to enquire about a couple of things

Did you add all of those 01 entries to your hosts file?

This entry here I can find no info on
O4 - HKLM\..\Run: [SISAM11M] C:\WINDOWS\SYSTEM\SISAM11M.exe <---this file

Can you set Windows to show Hidden files and folders
* Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View Tab.
    * Under the Hidden files and folders heading select Show hidden files and folders.
    * Uncheck the Hide protected operating system files (recommended) option.
    * Click Yes to confirm.
    * Click OK.
    * Click Start, Programs and Accessories and open Windows Explorer.
    * Select a hard drive from the left hand side of the Windows Explorer window.
    * Select View the Entire contents of this drive.

Navigate to that folder----Right click on it---select properties---version....
Do you know what it is?
Can you submit it to Kapersky's online virus scan
Simply Browse to that file and Submit
I am going to assume it's bad for now unless you know else wise....
http://www.kaspersky.com/scanforvirus

You have Peper Trojan
Can you download this uninstaller and Save to desktop
Close out all other windows
Double click to run----Find and Fix----Reboot
Run this fix twice RESTARTING your computer each time
http://downloads.subratam.org/PeperFix.exe

Stay disconnected from the NET
Do another Scan with Hijackthis and put a check next to these entries and then FIX CHECKED when ALL other windows are closed

O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} - C:\WINDOWS\SYSTEM\KDP6A03.DLL

O4 - HKLM\..\Run: [SISAM11M] C:\WINDOWS\SYSTEM\SISAM11M.exe
O4 - HKLM\..\Run: [4THQMFQ5XMTXYD] C:\WINDOWS\SYSTEM\Eda76.exe
O4 - HKLM\..\Run: [FT2TM] C:\WINDOWS\TEMP\FT2TM.EXE
O4 - HKLM\..\Run: [HCDA4O] C:\WINDOWS\TEMP\HCDA4O.EXE

O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\SYSTEM\KDPUPD.DLL
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater (required)] regsvr32 /s C:\WINDOWS\SYSTEM\KDP6A03.DLL

O4 - HKCU\..\Run: [Uate] C:\WINDOWS\Application Data\oocs.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/09b5a7ab3f5b61632004/netzip/RdxIE601.cab

Restart your computer in
SAFE MODE

Find and delete these files and folders
C:\WINDOWS\SYSTEM\SISAM11M.exe <--this file if you don't know what it is

C:\WINDOWS\SYSTEM\Eda76.exe <---this file, may not exist
C:\WINDOWS\SYSTEM\KDPUPD.DLL <---this file
C:\WINDOWS\Application Data\oocs.exe <--the oocs.exe file

C:\WINDOWS\TEMP\FT2TM.EXE <---this file
C:\WINDOWS\TEMP\HCDA4O.EXE <---this file
or delete the WHOLE CONTENTS of the TEMP folder

RESTART your computer in Normal Mode
Open Ad-Aware and set these options
click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

RESTART your computer
I don't see any Anti=Virus on your computer, could you also do a Scan
at Housecall's
http://housecall.trendmicro.com/
Set to Autoclean---delete what it can't fix
If some files are found in your System Restore folder we will have to disable system Restore
I can supply you with a link to a Free AV once your clean---or even
before---Let's see how it goes.....
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vegkaar
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« Reply #8 on: October 24, 2004, 05:46:29 PM »

Go to start->run
type in: regsvr32 shdocvw.dll

if not working, go to:
http://www.computing.net/windowsme/wwwboard/forum/43030.html
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