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Author Topic: can someone help with this wuamgrd  (Read 1784 times)
dawno
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« on: June 14, 2004, 07:23:54 AM »

Hello
I am running on XP.  I had to do a system recovery (long story) anyway my computer seems to be locking up, so after nosing around in the computer, in the startup tab a program running is this:wuarmgrd.  wuamgrd.exe is the command and location says SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I have Norton Internet Security 2004 and have run it numerous times with it picking up nothing.
I unchecked it in my startup tab so I have selective startup now.
Do I actually have this worm.  I have searched the computer and come up with nothing.  I am so confused.
Dawn
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Dawn
shplad
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« Reply #1 on: June 14, 2004, 11:12:52 AM »

Dawn:

It sounds like you do have the worm. No need to worry yet, though.
When your antivirus has failed you, and you aren't getting any joy, a good idea is to try the various online antivirus scanners out there.
They have several advantages;

1. They are always up to date with the latest virus signatures.
2. Because they are professionally maintained, and protected, they
   are usually much more reliable than your own Antivirus.


I use the following regularly in my travels as a technician and a network administrator:

Panda-I believe the best and most reliable out there
http://www.pandasoftware.com/activescan/com/activescan_principal.htm


Trend Micro:
Perhaps my second favourite online scanner
http://housecall60.trendmicro.com/en/start_corp.asp?id=scan


Finally, Symantec's very own online offering:
http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=22&pkj=LJKHFIZTYMWPAZTJWUF
(Choose Scan for viruses)

NB: Some of the above will try to install a small piece of software called an "ActiveX Control" into your browser. This is okay, and nothing for you to worry about. If your computer asks you whether to allow it, just say yes, as the software cannot do its job without that software installed. And it is only 1 file.

Oh yeah, and you should scan multiple times with each tool to ensure
you're maximizing your chances of cleaning out any bugs.

Good luck


Shplad


quote:
Originally posted by dawno

Hello
I am running on XP.  I had to do a system recovery (long story) anyway my computer seems to be locking up, so after nosing around in the computer, in the startup tab a program running is this:wuarmgrd.  wuamgrd.exe is the command and location says SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I have Norton Internet Security 2004 and have run it numerous times with it picking up nothing.
I unchecked it in my startup tab so I have selective startup now.
Do I actually have this worm.  I have searched the computer and come up with nothing.  I am so confused.
Dawn

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dawno
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« Reply #2 on: June 20, 2004, 07:00:00 AM »

quote:
Originally posted by shplad

Dawn:

It sounds like you do have the worm. No need to worry yet, though.
When your antivirus has failed you, and you aren't getting any joy, a good idea is to try the various online antivirus scanners out there.
They have several advantages;

1. They are always up to date with the latest virus signatures.
2. Because they are professionally maintained, and protected, they
   are usually much more reliable than your own Antivirus.


I use the following regularly in my travels as a technician and a network administrator:

Panda-I believe the best and most reliable out there
http://www.pandasoftware.com/activescan/com/activescan_principal.htm


Trend Micro:
Perhaps my second favourite online scanner
http://housecall60.trendmicro.com/en/start_corp.asp?id=scan


Finally, Symantec's very own online offering:
http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=22&pkj=LJKHFIZTYMWPAZTJWUF
(Choose Scan for viruses)

NB: Some of the above will try to install a small piece of software called an "ActiveX Control" into your browser. This is okay, and nothing for you to worry about. If your computer asks you whether to allow it, just say yes, as the software cannot do its job without that software installed. And it is only 1 file.

Oh yeah, and you should scan multiple times with each tool to ensure
you're maximizing your chances of cleaning out any bugs.

Good luck


Shplad


quote:
Originally posted by dawno

Hello
I am running on XP.  I had to do a system recovery (long story) anyway my computer seems to be locking up, so after nosing around in the computer, in the startup tab a program running is this:wuarmgrd.  wuamgrd.exe is the command and location says SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I have Norton Internet Security 2004 and have run it numerous times with it picking up nothing.
I unchecked it in my startup tab so I have selective startup now.
Do I actually have this worm.  I have searched the computer and come up with nothing.  I am so confused.
Dawn



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Dawn
dawno
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« Reply #3 on: June 20, 2004, 07:02:43 AM »

Thanks

The panda one took 5 hours! and found nothing, the housecall found the worm right away and got rid of it.

Dawn




Quote
Originally posted by shplad

Dawn:

It sounds like you do have the worm.

Panda-I believe the best and most reliable out there
http://www.pandasoftware.com/activescan/com/activescan_principal.htm


Trend Micro:
Perhaps my second favourite online scanner
http://housecall60.trendmicro.com/en/start_corp.asp?id=scan


Finally, Symantec's very own online offering:
http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=22&pkj=LJKHFIZTYMWPAZTJWUF
(Choose Scan for viruses)

Good luck


Shplad


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Dawn
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