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Author Topic: stupid ass blue screen, can't even use the compute  (Read 3598 times)
puffpuff
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« on: June 25, 2004, 04:21:48 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows 2000 Pro
Problem Application Name & Version: winlogon.exe
Problem Hardware Make & Model: DELL Dimension 8100
Error Messages:  Blue screen crash, windows logon process



Hello... Two days ago a Dell computer I own began to function improperly. I cannot understand what is wrong with it and any solution I have tried doesn't seem to be working. The exact problem is this: When the computer is started, it runs through its usual boot sequence up until the logon screen. After clicking OK and continuing to the desktop, a minute or two will pass and then I am pretty sure that the program "winlogon.exe" terminates. Then, a blue screen will pop up and the computer will restart itself. The blue screen reads as follows... STOP: c000021a (Fatal System Error) The Windows Logon Process system process terminated unexpectedly with a status of 0x00000080......
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Cactus
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« Reply #1 on: June 27, 2004, 04:59:56 PM »

If you can get to a working computer...go here and download this app to a floppy disk and then run it on your comp to see if we can get you back on-line.
http://download.nai.com/products/mcafee-avert/stinger.exe

Cactus
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lundysl
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« Reply #2 on: July 23, 2004, 02:02:55 PM »

I have the exact same problem  STOP: c000021a (Fatal System Error). It happened once I rebooted after installing window service pack. I download the file from the link you suggested. Received invalid system disk message. Do you have any other suggestions?

your help would be greatly appreciated
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puffpuff
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« Reply #3 on: July 23, 2004, 09:39:22 PM »

that guy is an idiot, he wants us to scan for viruses when there are none, his program would have no effect even if u could run it... i just bought a new computer.  i suggest u do the same
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Cactus
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« Reply #4 on: July 23, 2004, 11:41:09 PM »

If I was here looking for help...I wouldn't be calling anyone an idiot,YOUR the one looking for help.
You don't like the help you get,don't take it,but don't be bad mouthing the help or you'll get NONE!!

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« Reply #5 on: July 26, 2004, 06:45:06 PM »

I'm sorry that the solution didn't work for you either puffpuff, but I would rather not see spiteful comments on forums. Thank you Cactus for replying even though it did not work.  My computer is now working fine.

I searched through my own computer knowledge and decided to re-install windows xp since I am sure that service pack had corrupted some files.  I downloaded the boot disk from microsoft and followed the direction.  The repair option did not work so I started over and re-installed from XP installion disk.

puffpuff if you held on to your malfunctioning computer it might be worth a try..I emphasize I am not claiming to be a novice or expert. I'm just saying it worked for me and I have not noticed a problem in pc performance or any lost information.
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puffpuff
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« Reply #6 on: August 02, 2004, 09:39:57 PM »

u techdorks are all the same...
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journey
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« Reply #7 on: August 02, 2004, 11:09:07 PM »

I have a similar problem and I was wondering if anyone could help me out.  When I turn on the computer the first thing that pops up is "Processor Fan not working"  then it starts to load windows XP then I get the blue screen.  I tried to use the start-up disks on windows xp and they are not working.  Does anyone have any ideas?
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