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Author Topic: close program box  (Read 779 times)
ann
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« on: July 10, 2004, 10:40:44 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version: Windows 98
Problem Hardware Make & Model:Hewlett Packard Pavillion
Error Messages:



This is more than likely an obvious thing that I should know but when you do ctrl-alt-del and the close program box opens I seem to have loads of programs in there, even if I am not running a program. It seems that sometimes I cannot even open the Start icon until I delete some of them. Is there a way to stop them all being in there? Your help would be appreciated. Many thanks Ann
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Cactus
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« Reply #1 on: July 11, 2004, 05:48:51 AM »

Hi Ann...
If you haven't done so already Download and Install
Ad-Aware

CHECK FOR UPDATES
Set these for a Custom Scan
click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt " # objects will be removed. Continue?".
Ensure you reboot after running Ad-Aware if it found objects
to remove, so it can properly remove them.

You can also Download SpyBot:
http://www.download.com/redir?pid=10289035&merid=104443&mfgid=104443<ype=dl_dlnow&lop=link&edId=3&siteId=4&oId=3000-8022-10289035&ontId=8022&destUrl=%2F3001-8022-10289035.html

Fix everything it finds.

Then...
Would you please download Hijackthis---Important---Create a permanent
folder
EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too, also, backups will be stored there.
Download from here
http://www.spywareinfo.com/~merijn/files/HijackThis.exe
or here
http://aumha.org/downloads/hijackthis.exe

Do a SCAN----Scan will change to SAVE LOG----copy and paste the WHOLE contents of the log
here... Don't try and fix anything yet----It is all important


Cactus
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

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