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Author Topic: EPSON CX5400 WON'T REINSTALL  (Read 818 times)
lynda66
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« on: July 13, 2004, 01:31:52 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:EPSON CX5400
Error Messages:CONFIGURATION PROBLEMS





(RE-)INSTALLATION PROBLEM:
We purchased our Epson CX5400 in March. In the beginning of May, all of a sudden my computer (connected to printer via USB) wasn't finding the printer. I tried the obvious: changing USB cords & ports, uninstalling/reinstalling, rebooting, disconnecting/reconnecting, and every combination convceivable:Nothing was successful.
Finally, as my need to print became more desperate, we attached it to my husband's computer.
(The two computers share the same DSL internet connection/router, but we've never managed to successfully network them, as far as sharing files and the printer go.)
The printer worked fine, attached to my husband's computer... until last week, when he did a system restore because of a separate issue.
But now, I can't (re-)install the printer.
I am getting an ERROR MESSAGE indicating CONFIGURATION PROBLEMS.
I am befuddled by this issue.
CAN ANYONE HELP ME? PLEASE AND THANK YOU!
Please respond directly to my email address:
scottlyn@aol.com
thank you.
lynda
phoenix az
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