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Author Topic: INternet Explorer crashing freezing or hanging up  (Read 1146 times)
itiaroha
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« on: July 15, 2004, 02:05:32 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows XP Home 2002
Problem Application Name & Version: IE 6.0.2600
Problem Hardware Make & Model: HP Pavilion 522N 1.8Ghz Celeron
Error Messages:


When I open up internet explorer, it won't show any icons or buttons at the top, it is like the screen is frozen. and the actual page is blank. It freezes and then is hard to shut down. It also sometimes shuts down all web browser windows when I open one up. It like hangs sometimes. what could be the causes. I have just reinstalled the original software because it was doing that. and it is still doing it.
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AKR Paulsen
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« Reply #1 on: July 15, 2004, 04:04:56 PM »

If you haven't done so already Download and Install
Ad-Aware

CHECK FOR UPDATES
Set these for a Custom Scan
click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".
Ensure you reboot after running Ad-Aware if it found objects
to remove, so it can properly remove them.


Download,open,update,run...SPYBOT SEARCH & DESTROY...fix everything it finds.
http://www.majorgeeks.com/download.php?det=2471
Now, empty all your TEMP Folders (WinXp has up to 4 of them) / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.

Post back and let us know how its going.

Cactus
« Last Edit: July 15, 2004, 04:08:55 PM by Cactus » Logged

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