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Author Topic: hotmail attachment repair  (Read 1609 times)
ScouterDoug
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« on: July 16, 2004, 10:52:05 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



My problem is with my email(hotmail) when I receive an email with an attachment I can open it or when it opens its blank, this has endured for the passed month. I have tried to repair it through outlook ,tools,options,security and so on with no results,,I'm at my wits end need help quick please..
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shplad
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« Reply #1 on: July 20, 2004, 08:33:48 AM »

ScouterDoug:

How are you accessing your Hotmail, through a web browser? Through Outlook?

If it's through Outlook, perhaps you have your security settings too high to be able to access your attachments properly.

I don't know if Hotmail is doing this, but Yahoo and other free e-mail companies have implemented virus protection. Perhaps some of your attachments are being blocked because Yahoo's servers suspect a virus?

Shplad
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ScouterDoug
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« Reply #2 on: July 21, 2004, 07:02:21 PM »

Hi Shplad thanks for the reply... I contact my email through Look comunication, from there I go to M.S.N. ,then to my hotmail, I open my email if it has an attachment it comes up blank when I try to access it. I have checked my look browers to down grade any virus protection through that end, I have Norton antivirus so I am protected by them. I don't know where to go from here, is there something I can download to bring things back to normal, even the arrows to go back and forward are gone, thats the arrows at the top right side in the email structure beside the inbox icon. let me know if you need anymore info thanks
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