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Author Topic: USB Keyboard  (Read 725 times)
CJ Barone
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« on: July 22, 2004, 05:15:59 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows XP OEM Home
Problem Application Name & Version: N/A
Problem Hardware Make & Model: Dragon USB eMail Keyboard
Error Messages: N/A



My USB keyboard (actually, my friend's) does not want to work with his new computer. I have been using a PS/2 keyboard to get it set up, get the settings nice, updates, etc. I updated the BIOS using the Intel updater thing, and it went successfully. I have the USB Legecy option enabled (Which it told me to do), and it still doesn't detect the keyboard. I have also tried using one of those ten buck green USB-to-PS/2 mouse converters, before and after the updates, and that won't work either. The motherboard claims that it can handle the USB keybaord, and the CPU and chipset also say they can
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shplad
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« Reply #1 on: July 24, 2004, 06:15:07 PM »

CJ:

There probably aren't that many things to try, but...
for diagnostic purposes:

1. Are you able to use any other usb devices? Which ones?
2. (I know this sounds dumb, but...does the kbd require any batteries?
Yes, most usb keyboards get their power from the usb port, but still, some don't and require batteries, esp. the cordless ones.

3. Do you have any resource conflicts in device manager which might prevent the usb ports from work properly?
4. Have you checked that your using up-to-date versions of the USB drivers?

5. Have you tried the keyboard on another machine?

Shplad


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CJ Barone
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« Reply #2 on: July 24, 2004, 07:31:57 PM »

Believe it or not, I did trya ll of that... Except for the batteries, because there isn't a place to put them. It just plain doesn't work
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