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Author Topic: Winlogon : can't shutdown  (Read 1052 times)
rsueno
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« on: July 28, 2004, 08:36:31 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: XP Home Edition
Problem Application Name & Version:XP
Problem Hardware Make & Model:
Error Messages:The instruction at "0x00750061" referenced memory at "0x00750061". The memory could not be read.



Hi.. i don't know what's causing the problem. When i start the laptop, everything seems ok until all the programs are loaded then it hangs. (you have to press ctrl+alt+del for it to run again). then when you shut it down, it either hangs at the saving your settings screen or show the above error message..

i've already tried adaware, spybot, cwshredder and i've also tried error-checking it but the problem is still there.. here's a copy of the HijackThis log.

Logfile of HijackThis v1.98.0
Scan saved at 2:24:21 AM, on 7/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
c:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Common Files\Nokia\Tools\NclTray.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\windows\temp\ROllKfnEW.exe
C:\Program Files\MSN Apps\Updater\01.02.0001.1004\en-us\msnappau.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\WINDOWS\System32\RUNDLL32.exe
C:\Program Files\Asus\Asus ChkMail\ChkMail.exe
C:\Program Files\Asus\ASUS Hotkey\Hotkey.exe
C:\Program Files\MICROSTAR\Bluetooth Software\BTTray.exe
C:\PROGRA~1\MI43DA~1\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\user\My Documents\New Folder (2)\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_19_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Progra~1\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: (no name) - {0B519E07-7824-4adc-8890-93D5EABBF285} - C:\WINDOWS\System32\msadocm32.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0001.1004\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.0001.1004\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_19_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.0001.1004\en-us\msntb.dll
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [pccguide.exe] "c:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "c:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "c:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\Tools\NclTray.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [ROllKfnEW] C:\windows\temp\ROllKfnEW.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0001.1004\en-us\msnappau.exe"
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" "+b1"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: ASUS ChkMail.lnk = C:\Program Files\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Hotkey.lnk = C:\Program Files\Asus\ASUS Hotkey\Hotkey.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversInitialSetup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab

thanks..
« Last Edit: July 28, 2004, 11:27:15 AM by rsueno » Logged

 
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