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Author Topic: Need help with Hijack This before college starts  (Read 886 times)
mom4ae
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« on: August 01, 2004, 01:12:42 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Win98
Problem Application Name & Version:Hijack This log
Problem Hardware Make & Model:n/a
Error Messages:n/a



I am unable to access a web page that has always been available before. It is, www.umr.edu. All other computers in our home and offices are still able to access the site, this is the only one that cannot. I am not having trouble accessing any other sites on this system. Since this is my son's system and he is the student at UMR, he needs to be able to access the site using this system.  We've both tried everything we know to fix this problem.

I've downloaded and ran Adaware. It located 200+ spyware items which I have deleted. I also downloaded and ran Cwshredder and it showed the system as clean. We run Norton Antivirus and all virus definitions are up to date and scan show clean. I also ran the trendmicro virus scan to double check and it shows clean as well.

I also tried installing and using Netscape instead of IE6. Netscape was also unable to access this particular web site.  I've tried uninstalling and reinstalling IE6.

Here is the Hijack file. I hope somebody can tell what is hiding out there that is preventing us from accessing the www.umr.edu site.

Logfile of HijackThis v1.98.0
Scan saved at 8:06:12 AM, on 7/28/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\GWHOTKEY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\WILD FILE\GOBACK\GBMENU.EXE
C:\PROGRAM FILES\SONY HANDHELD\HOTSYNC.EXE
C:\PROGRAM FILES\NIKON\NKVIEW6\NKVMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\DOWNLOADS\HIJACKTHIS.EXE

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb03.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMANTEC\LIVEUP~1\SNDMON.EXE
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: GoBack.lnk = C:\Program Files\Wild File\GoBack\GBMenu.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: Task Scheduler.lnk = C:\WINDOWS\SYSTEM\MSTASK.EXE
O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~5\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .wma: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdspl ay.dll
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} (LiveUpdate Crescendo) -
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/...r/PCPitStop.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/...all/xscan53.cab

Thanks again for the help!

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greyknight17
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« Reply #1 on: August 02, 2004, 07:50:44 PM »

Please print out or copy this page to Notepad.  You should not have any open browsers when you are following the procedures below.

Make sure to update Windows at http://windowsupdate.microsoft.com.  If you don
« Last Edit: August 02, 2004, 07:53:21 PM by greyknight17 » Logged

 
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