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Author Topic: dvd rom and dvd burner not working  (Read 826 times)
arthur murray
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« on: August 02, 2004, 08:38:20 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


I am running windows xp pro, my two dvd drives are not working,
both were working fine. now they are not showing in the control panel,
they are enabled in bios, they are also in the device maneger
but they have a yellowdot in front of them, when i open the properties
ther is a message.
Widows cannot start this hardware device because it'sconfiguration
information (in the registry) is incomplete or damaged  CODE  19
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KaTaLy5t
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« Reply #1 on: August 05, 2004, 12:31:05 PM »

Try restoring the system to a time when the drives were working.

Hope this helps,

Ross
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