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Author Topic: about blank.plus .dll file cannot remove  (Read 7614 times)
kvarga
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« on: August 03, 2004, 04:39:39 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



OK since my last post about blank is back i think it has to be linked to the .Dll file name winf.dll in system 32 folder. Hijackthis log below please help this has been a couple of weeks now Sad

Logfile of HijackThis v1.98.0
Scan saved at 17:34:49, on 03/09/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\gearsec.exe
C:\mysql\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\karl\My Documents\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\karl\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\karl\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\karl\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\karl\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\karl\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\karl\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2DF35896-D7D9-4FF1-B841-9130ACDA104B} - C:\WINDOWS\System32\ncahec.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1014_EN_XP.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/11221/online.chm::/on-line.exe
O16 - DPF: {42F2D240-B23C-11D6-8C73-70A05DC10000} - http://64.156.31.98/060128uk.exe
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downloadv3.com/binaries/IA/netpe32_EN_XP.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4377/mcfscan.cab
O16 - DPF: {FFFF0003-4547-101A-A3C9-08002B2F49FB} - http://www.dikai.com/em-meuk.exe
O18 - Filter: text/html - {D4DD71C6-2DB4-4AB5-AAF9-735C06ECA32F} - C:\WINDOWS\System32\ncahec.dll
O18 - Filter: text/plain - {D4DD71C6-2DB4-4AB5-AAF9-735C06ECA32F} - C:\WINDOWS\System32\ncahec.dll
O20 - AppInit_DLLs: C:\WINDOWS\System32\winf.dll

Yours hopefully.....
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Tony005
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« Reply #1 on: August 03, 2004, 05:46:10 PM »

go to this web site and follow the instructions it worked for me ok
http://www.softwarepatch.com/tips/about-blank-adware.html
1.Download the Track eraser Pro (carefull u only get to use it once)
2. Download the CWShredder (0.15MB) and use it too
and that is it I hope it works
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kvarga
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« Reply #2 on: August 04, 2004, 08:10:59 AM »

It's the AppInit_DLLs: C:\WINDOWS\System32\winf.dll that i have been going to great pains to remove....it's there and undeletable, but not there in safe mode...I tried using PMA viewer to unload it but it wasnt there...

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benditup
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« Reply #3 on: August 05, 2004, 05:17:02 AM »

Sorry Kvarga, let's do some preliminary work, I'll lock your other post, let's stick with this one
Go to Windows Updates and get ALL latest Critical updates and Service
Packs including IE security updates

Delete your copy of Hijackthis and download the latest version again,
it's been updated......
Post another fresh hijackthis log

Download and install Registrar Lite.
http://www.resplendence.com/reglite
Install, run, copy and paste this line to reglite's address bar:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs

and hit the "go" tab. Find: "Appinit_Dlls" value on the right side panel, DoubleClick, copy and post here the information in the 'Value' field.
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kvarga
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« Reply #4 on: August 05, 2004, 03:23:57 PM »

Logfile of HijackThis v1.98.1
Scan saved at 21:12:08, on 05/09/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\gearsec.exe
C:\mysql\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\karl\My Documents\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1014_EN_XP.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/11221/online.chm::/on-line.exe
O16 - DPF: {42F2D240-B23C-11D6-8C73-70A05DC10000} - http://64.156.31.98/060128uk.exe
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downloadv3.com/binaries/IA/netpe32_EN_XP.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4377/mcfscan.cab
O16 - DPF: {FFFF0003-4547-101A-A3C9-08002B2F49FB} - http://www.dikai.com/em-meuk.exe
O20 - AppInit_DLLs: C:\WINDOWS\System32\winf.dll

from reglite...
C:\WINDOWS\System32\winf.dll

Hope this helps....cheers
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benditup
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« Reply #5 on: August 06, 2004, 12:46:03 AM »

Still no Windows updates, you leave your self open for reinfection, but
let's try this

Do another Scan with Hijackthis and put a check next to these entries
and then FIX CHECKED when ALL other windows are closed

O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1014_EN_XP.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/11221/online.chm::/on-line.exe

O16 - DPF: {42F2D240-B23C-11D6-8C73-70A05DC10000} - http://64.156.31.98/060128uk.exe
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downloadv3.com/binaries/IA/netpe32_EN_XP.cab
O16 - DPF: {FFFF0003-4547-101A-A3C9-08002B2F49FB} - http://www.dikai.com/em-meuk.exe

RESTART your computer

Open up Notepad (START, run, enter NOTEPAD in the BOX and hit OK).
Copy the CONTENTS of the Quote box to notepad
Now in Notepad select file, save as and enter in the filename box "Appinit.bat" (Use the quotes too) and save it on the desktop.

quote:
Reg save "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows" windows1.hiv
chkntfs c: > windows.txt
type windows1.hiv >> windows.txt


Double click on Appinit.bat
This will create a file on the desktop named windows.txt
Upload windows.txt in your next reply----Insert file attachment
Or copy and paste the WHOLE notepad here in a reply
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kvarga
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« Reply #6 on: August 06, 2004, 08:07:50 AM »

OK Cheers will do when i get home from work...

BTW i have windows update on so i thought i was fully up to date....i'll check out microsoft site later aswell.
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kvarga
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« Reply #7 on: August 08, 2004, 12:15:43 PM »

thanx again... ok done look below for details of windows text file...


The type of the file system is NTFS.
C: is not dirty.


                   L   ufb                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                hbin       
« Last Edit: August 08, 2004, 05:45:11 PM by benditup » Logged

 
benditup
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« Reply #8 on: August 08, 2004, 04:40:43 PM »

From what I remember you were running Window XP home

Download CWShredder
save it to desktop---run this later

Delete the Windows.txt and Windows1 file that were created earlier on desktop

Download the following file and save to desktophiving.bat
Immediately sign off the Internet until you are done
Extract the batch file (hiving.bat) within it and run it. If you have script blocking enabled you will get a warning. Please allow this to run. The script is just producing a message box. Double click on the batch to run it. After Reboot the hidden .dll should now be visible and not loaded anymore

RESTART your Computer in SAFE MODE

Find this file:
C:\WINDOWS\System32\winf.dll
Right click and use the  security tab on winf.dll and take ownership.
Change the 'everyone special' to
'you> with Admin rights-> FULL control'
Then try to delete it, if that fails try to rename it first to different name+ext.

Example:
winf.dll>bleh.txt
bleh.txt > badfile.111

Once you have successfully deleted the file:

Open CWShredder and let it FIX all problems

Restart your system in normal mode and run hijackThis again.
Post your new log here in your next reply.

Also please create a new Windows.txt and attach it so we can doublecheck.

If your running XP pro-you will have to disable simple file sharing
How to take ownership of files or folders
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&sd=tech
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kvarga
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« Reply #9 on: August 10, 2004, 01:43:00 PM »

OK It all looks good, thanks again dude!

here are the logs....

Logfile of HijackThis v1.98.1
Scan saved at 19:37:42, on 10/09/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\gearsec.exe
C:\mysql\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\karl\My Documents\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4377/mcfscan.cab

windows.txt

The type of the file system is NTFS.
C: is not dirty.
regf                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Pugf                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                hbin                           
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ajwassoc
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« Reply #10 on: June 12, 2005, 10:51:41 AM »

I had luck with the about:blank removal process with this software:
http://spyware.pcwash.com/about-blank-removal.html

Just an F.Y.I.

AJ
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