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Author Topic: No sound from pc, unknown problem tried everything  (Read 1300 times)
stevie1979
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« on: August 08, 2004, 09:58:53 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: windows 98 se
Problem Application Name & Version: n/a
Problem Hardware Make & Model: CM18738/C3DX PCI AUDIO
Error Messages: n/a



Please help me here, my computer has suddenly stopped playing all sound since it crashed while browsing the internet, I have looked in the help files and nothing there relates to the problem I have. In the device manager it says the device is working properly, but in the multimedia audio options it shows nothing and won't let me select anything. All I can think is that some essential files/drivers have either been corrupted or deleted without me knowing, but which ones?


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Download Attachment: multimediadevices.jpg 43.74 KB
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« Last Edit: August 08, 2004, 10:02:34 AM by stevie1979 » Logged

 
Corran_Halcyon
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« Reply #1 on: August 09, 2004, 07:09:00 PM »

Try uninstalling your audio drivers and rebooting.  Sometimes windows will fix the problem for you by downloading your driver for you.  If this doesn't work dl and install the latest driver yourself.  I had a similar problem a while back and when I reinstalled the driver it fixed everything for me. BTW, when I talked to a guy at a local computer shop he told me that my sound card was shot.  Funny thing is I have AC'97 onboard sound.  Good luck.
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Jeanne
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« Reply #2 on: August 10, 2004, 11:17:35 PM »

Do you have the cd t hat came with the pc or the soundcard? if so you can install them from the original and that should solve the problem.. can you o to volume control and see if anything is muted? or do you have the volume control function? Is it all sound, or just cd audio.. (ie system sounds )
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stevie1979
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« Reply #3 on: August 11, 2004, 05:10:50 PM »

This sound card is brand new, as i originally thought my sound card might have packed in, but after installing it there was still no sound. My pc has volume control, but it's not letting me open it. I have tried reinstalling the drivers for the sound card and the old one aswell but to no avail. The sound card came with a cd, but what I will add here which I thought was very strange, when the pc found the new hardware as it does, and went to search for the best recommended drivers via the cd rom or cab files it came up with nothing. Now the cd is supposed to contain the correct drivers isnt it?
« Last Edit: August 11, 2004, 05:13:00 PM by stevie1979 » Logged

 
Cactus
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« Reply #4 on: August 12, 2004, 05:32:18 AM »

Completly un-install both soundcards!
Then reboot with new Card...windows should detect it.
If it doesn't then insert the Installation CD and run the setup.
Also go into START>CONTROL PANEL>MULTI-MEDIA
Make sure SHOW VOLUME CONTROL is ticked.

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