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Author Topic: PAGE_FAULT_IN_NONPAGED_AREA Help?  (Read 1022 times)
oPhoEniXo
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« on: September 07, 2004, 08:46:10 AM »

Hi.

When i start WinXP home Ed i get a bluescreen directly and the computer reboots. I noticed that the errorlog mentions  PAGE_FAULT_IN_NONPAGED_AREA and I wonder what the error may be?

It's a laptop of the Packard Bell brand, XP mobile 1600+, 224MB ram and a 30 GB Fujitsu hdd, no idea of what brand the gfx-card and mb is though.

I have run diagnostic tools for the harddrive - no errors, ram - no errors (tested memtest, windows mem diag and DocMemory). I have tried to repair the OS, but i only get to 'finishing installation' before i get a bluescreen again.

I don't want to format the disk because there are important documents in 'my documents'...

Is there any way to make a backup of those files in DOS?

My thought is that a driver is causing trouble and thought that the drivers would be removed by the repair-progress, but I don't think thats the way it works.... I there any way to reset the drivers without a complete re-installation?

Any one got any idea about what may be done?

Thanks alot,

PhoEniX

RELEVANT INFORMATION:
Operating System Version: XP home ED
Problem Application Name & Version:
Problem Hardware Make & Model: Packard Bell xp mobile 1600+
Error Messages: PAGE_FAULT_IN_NONPAGED_AREA

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Ageless
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« Reply #1 on: September 07, 2004, 11:53:24 AM »

source:
Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA

The Stop 0x50 message indicates that requested data was not in memory. The system generates an exception error when using a reference to an invalid system memory address. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause Stop 0x50 messages.

Interpreting the Message

This Stop message has four parameters:

   1. Memory address that caused the fault.
   2. Type of access (0x00000000 = read operation, 0x00000001 = write operation).
   3. If not zero, the instruction address that referenced the address in parameter 0x00000001.
   4. This parameter is reserved (set aside for future use).

Resolving the Problem

The following suggestions are specific to Stop 0x50 errors. For additional troubleshooting suggestions that apply to all Stop errors, see "Stop Message Checklist" later in this appendix.

    * If you added new hardware recently, remove and replace the hardware to determine if it is causing or contributing to the problem. Run diagnostics software supplied by the hardware manufacturer to determine if the component has failed.
    * Stop 0x50 messages can also occur after installing faulty drivers or system services. If the file name is listed, you need to disable, remove, or roll back that driver. If not, disable the recently installed service or application to determine if this resolves the error. If this does not resolve the problem, contact the hardware manufacturer for updates. Using updated drivers and software is especially important for network interface cards, video adapters, backup programs, multimedia applications, antivirus scanners, and CD mastering tools. If an updated driver is not available, attempt to use a driver from a similar device in the same family. For example, if printing to a Model 1100C printer causes Stop 0x50 errors, using a printer driver meant for a Model 1100A or Model 1000 might temporarily resolve the problem.


Well, with that out of the way, why don't you boot to Windows Safe Mode? When booting up, just after the POST screen you start hammering F8 until you get to a menu. Choose Windows Safe Mode and press Enter. Then you can back up your My Documents folder.

You cannot do this from DOS, because XP has most probably formatted your harddrive to NTFS, a file system that cannot be read or written to by DOS (well, not unless you have some special 3rd party programs).

Then when you've backed up your documents, you can start fiddling about.
Mind, you do have 256MB of memory in your laptop. It's just that the onboard videochip takes 32MB of it (224+32=256MB).
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« Reply #2 on: September 07, 2004, 12:41:08 PM »

quote:
Originally posted by Jee
Well, with that out of the way, why don't you boot to Windows Safe Mode? When booting up, just after the POST screen you start hammering F8 until you get to a menu. Choose Windows Safe Mode and press Enter. Then you can back up your My Documents folder.

You cannot do this from DOS, because XP has most probably formatted your harddrive to NTFS, a file system that cannot be read or written to by DOS (well, not unless you have some special 3rd party programs).



Ah, thanks for the reply Jee Smiley
Of course, i forgot to mention that i get the same error in safe mode... and repair. Sad

What are these 3:d party programs you mentioned?
Are they freeware?

Thanks again.

Regards,
PhoEniX
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« Reply #3 on: September 07, 2004, 12:54:40 PM »

You can try the NTFS Reader for DOS. It should be freeware and fully functional, with a copy option.

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