[SolitaryIvy1]

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: windows XP
Problem Application Name & Version: Internet Explorer 6.0
Problem Hardware Make & Model:Compaq presario
Error Messages:cannot display page


to anyone that can help:

currently i am not able to access any websites from internet explorer. no matter what i do i only get the cannot display page error.

i have an internet connection via my school's T1 or T3 line. i am able to access the internet via netscape and my my aim other messengers are working properly.

please help.

rebecca

[Ageless]

Check my advice in http://mytechsupport.ca/support/index.php?option=com_smf&Itemid=42&topic=5001

[SolitaryIvy1]

i did as was suggested to me and to violet. i did not find anything in my hosts files other than 127.0.0.1 localhost. so there was nothing for me to delete.

here is my hijackthis log

Logfile of HijackThis v1.98.2
Scan saved at 12:34:06 PM, on 9/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Inverse IP InSight\PenTele\ARUpld32.exe
C:\WINDOWS\system32\msCMTSrvc.exe
C:\Program Files\Inverse IP InSight\PenTele\ARMon32a.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\o5g6ppqf.slt\prefs.js)
O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SpyHunter] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

[SolitaryIvy1]

i don't know if it will help but i was playing around with some sites in internet explorer trying to get it to work. and the sites would come up with these symbols in front of the words...

for example

i typed in www.yahoo.com and hit enter and got this on the web address line-

http:///?%20www.yahoo.com

and it does that for all kinds of other sites too..and tells me that the page cannot be displayed.

[SolitaryIvy1]

i ran spybot and destory something i didn't know about until after i posted and my internet explorer is working fine....thank you for your time.

[jvic]

You should submit a new log so that we can see if you have any more spyware lurking on your computer.