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Author Topic: MS Word closes out after minimizing  (Read 939 times)

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« on: October 05, 2004, 03:42:49 PM »

Operating System Version:  Windows XP
Problem Application Name & Version:  MS Word/Office XP
Problem Hardware Make & Model:  Dell Latitude D600
Error Messages: n/a

When three or more Word documents are opened and minimized, clicking one any of them to bring it up makes all windows disappear.  There is no error message.

When you open MS Word back up, the documents are in the "Document Recovery" so no work is lost.

This has also happened once when multiple windows were open in MS Excel (Office XP, same laptop).  

The person using this laptop needs to have a number of files open at once as he is working on investigative cases.

I have run a repair using the original Office XP installation disk, but this did not solve the problem.  I then uninstalled and re-installed Office XP, and am still having the same problem.  I created 4 test documents (rather than using the ones he was using in case one of them was corrupted) and the same thing occured.  Once all were open and minimized, all disappeared after clicking on one.

Any thoughts/ideas?

Thanks in advance. Smiley

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