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Author Topic: help with log from hijackthis  (Read 815 times)
COLTMIKE
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« on: October 20, 2004, 11:47:33 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:WIN XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


I could use some help with the log report Irecieved from hijack this. I appreciate all your help.

Logfile of HijackThis v1.98.2
Scan saved at 7:22:30 PM, on 10/20/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\PV92Tray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\WINDOWS\system32\wjview.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Michael Pasternac\Desktop\Podiatry\surgery\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKLM\..\RunOnce: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /C
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [14afd512bd718bcddf52b65c73ec4d5d] C:\Documents and Settings\Michael Pasternac\Desktop\Podiatry\surgery\SoftwareInstall.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Ebates - file://C:\Program Files\EbatesMoeMoneyMaker\System\Temp\ebates_script0.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O9 - Extra button: Ebates - {7F241C00-DAB6-11d5-AAA8-0001028DF1BC} - file://C:\Program Files\EbatesMoeMoneyMaker\System\Temp\ebates_script0.htm (file missing) (HKCU)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

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Pancake
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« Reply #1 on: October 21, 2004, 09:51:33 AM »

Hi
Make sure you have already run Adaware, Spybot S & D(check for updates) and CWShredder as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then.....
Turn off your System Restore. http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405] See Here.Reinstate it when your log is cleaned.Close your browser window and run hjt in safe mode... http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam] How To Run Safemode  and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked".
 Folders that have been  highlighted in RED will need to be uninstalled. .Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders..www.xtra.co.nz/help/0,,4155-1916458,00.html] How To Show Files .Please post a new log when finished...

O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKCU\..\Run: [14afd512bd718bcddf52b65c73ec4d5d] C:\Documents and Settings\Michael Pasternac\Desktop\Podiatry\surgery\SoftwareInstall.exe
O8 - Extra context menu item: Ebates - file://C:\Program Files\EbatesMoeMoneyMaker\System\Temp\ebates_script0.htm
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O9 - Extra button: Ebates - {7F241C00-DAB6-11d5-AAA8-0001028DF1BC} - file://C:\Program Files\EbatesMoeMoneyMaker\System\Temp\ebates_script0.htm (file missing) (HKCU)
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