[kayja]

Please, I need help cleaning 2 viruses off my computer.."noadaware" is the only software out there that can see these viruses but for some reason it will not leave..Below is my hijackthis log..Can anyone tell me what should get the boot...
Thanks.



Logfile of HijackThis v1.98.2
Scan saved at 12:17:24 AM, on 10/25/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\windows\180ax.exe
C:\WINDOWS\updatetc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\gearsec.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Documents and Settings\Rick Moulton\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=138828
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=138828
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=138828
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: Games toolbar - {02ffc86e-283e-4faa-95d6-addca024f30a} - C:\Program Files\Games\tbGame.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKLM\..\Run: [tpcupdater] C:\WINDOWS\updatetc.exe
O4 - HKLM\..\Run: [Games toolbar] rundll32.exe "C:\PROGRA~1\Games\tbGame.dll" DllShowTB
O4 - HKLM\..\Run: [qnwdkf] C:\WINDOWS\qnwdkf.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm41442US
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} (EGEGAUTH Class) - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1022_EN_XP.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=cc20f929261c5866fc5514e828fcb8fc6999e722299069d26f4c79cac0dae6efc9c7c5ee84ce6231d7680129b5ae66ff2168d1ff8a5308fe92dd50eb54c88162:bd8863bd1d4c50f2f5f6bb2aff93338e
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {50AD557E-3426-41FD-AFDD-2AF39BB1C387} - http://akamai.downloadv3.com/binaries/LiveService/LiveService_5_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/24b92c1b19135db48e17/netzip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab

[Pancake]

Hi
Make sure you have already run Adaware, Spybot S & D(check for updates) and CWShredder as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then.....
Turn off your System Restore. http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405] See Here.Reinstate it when your log is cleaned.Close your browser window and run hjt in safe mode... http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam] How To Run Safemode  and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked".
 Folders that have been  highlighted in RED will need to be uninstalled. .Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders..www.xtra.co.nz/help/0,,4155-1916458,00.html] How To Show Files .Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=138828
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=138828
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=138828
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: Games toolbar - {02ffc86e-283e-4faa-95d6-addca024f30a} - C:\Program Files\Games\tbGame.dll
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKLM\..\Run: [tpcupdater] C:\WINDOWS\updatetc.exe
O4 - HKLM\..\Run: [Games toolbar] rundll32.exe "C:\PROGRA~1\Games\tbGame.dll" DllShowTB
O4 - HKLM\..\Run: [qnwdkf] C:\WINDOWS\qnwdkf.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm41442US
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=cc20f929261c5866fc5514e828fcb8fc6999e722299069d26f4c79cac0dae6efc9c7c5ee84ce6231d7680129b5ae66ff2168d1ff8a5308fe92dd50eb54c88162:bd8863bd1d4c50f2f5f6bb2aff93338e
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {50AD557E-3426-41FD-AFDD-2AF39BB1C387} - http://akamai.downloadv3.com/binaries/LiveService/LiveService_5_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/24b92c1b19135db48e17/netzip/RdxIE601.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx

[kayja]

Thanks for the help...

adware can still see these 2 viruses but cannot delete..
a> IST bar/powerscaHKEY_LOCAL_MACHINE/software/mRegValue
b> instant access Dic:/program files/instant Access

I see in my "add/remove programs" there is something called "instant Access" is it safe to uninstall this? I do believe this is the source of the one so called virus..Anyhow, here is my current log..Thanks again so much for your help..


Logfile of HijackThis v1.98.2
Scan saved at 11:14:09 AM, on 10/25/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Documents and Settings\Rick Moulton\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKLM\..\Run: [qnwdkf] c:\windows\qnwdkf.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} (EGEGAUTH Class) - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1022_EN_XP.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab

[Pancake]

Still need to remove these files and folders

O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKLM\..\Run: [qnwdkf] c:\windows\qnwdkf.exe
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx

[kayja]

Hi Pancake, I got the ones you said... adware can still see these 2 viruses but cannot delete..
a> IST bar/powerscaHKEY_LOCAL_MACHINE/software/mRegValue
b> instant access Dic:/program files/instant Access

is it safe to uninstall this "instant Access"? I'm not sure how to get the other file..
Here is my current log:

Logfile of HijackThis v1.98.2
Scan saved at 9:52:15 PM, on 10/25/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Rick Moulton\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} (EGEGAUTH Class) - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1022_EN_XP.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab

[Pancake]

Sorry.Forgot to answer that one ...yes take out /instant Access and fix these other two..

O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE <---- folder

[kayja]

Hi Pancake, I tried to uninstall the "instant access" but knowing that "Noadware" says that it is a p*rn dialer and has been known to ring up your phone bill...As I'm trying to uninstall it (Via the add/remove programs)it tries to go on line..This seems dangerous to me..Should I trust this uninstall or should I just track down the folder and dump it from there?

How am I doing now in the log?

Logfile of HijackThis v1.98.2
Scan saved at 11:27:08 PM, on 10/25/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Rick Moulton\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} (EGEGAUTH Class) - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1022_EN_XP.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab

[Pancake]

Try to uninstall it in safe mode and also see if the file is running in Windows Task Manager.If so stop it from running and then try uninstall.

[kayja]

I tried "safe mode" with no luck(it still wants to go online) and also "task manager" didn't show it running at all..Any Ideas?

[Pancake]

Look for the folder in program files
Dic:/program files/instant Access

[benditup]

Can you try something kayja
First download and Install SpywareBlaster 3.2

After installation---Check for updates and Enable all protection
This will block bad ActiveX and malevolent cookies

After that
Download and Install the free version of Ad-Aware SE Personal 1.05
Ensure you have this version or later
If you don't have this verision, uninstall yours and install this one
After installation-CHECK FOR UPDATES
Don't run it yet, but check for updates now!

Set Windows to Show Hidden Files and Folders


Disconnect completely from the Internet

Do another Scan with Hijackthis and put a check next to these entries
and then FIX CHECKED when ALL other windows are closed, including this one

O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll

O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} (EGEGAUTH Class) - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1022_EN_XP.cab

RESTART in safe mode, find and delete this folder if it exists

C:\WINDOWS\mslagent <--this folder

Navigate to your temp folders and delete the contents, but not the Temp Directories themselves

# C:\Windows\Temp\
# C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\
# C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
# C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
# C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\

RESTART back into Normal Mode
Stay disconnected from the Internet
Access Internet Options via Control Panel
Under the Programs tab "Reset Web Settings"

Open Ad-Aware--ensure you updated ahead of time
Do a Full system scan----Remove All Critical objects
RESTART your computer to finish the cleaning process

Post back with a fresh hijackthis log and let us know if your still having problems
Pancake or myself will check in on you...


Edit>>Didn't see you there Pancake, also look for that folder that Pancake recommended

[kayja]

Thanks for that info..You guys are great! the evil dial up virus is gone.. but I still have this one>>> IST bar/powerscaHKEY_LOCAL_MACHINE/software/mRegValue .......The problem is I don't know which one it is in "Hijackthis"



Logfile of HijackThis v1.98.2
Scan saved at 4:04:18 AM, on 10/26/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\gearsec.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Documents and Settings\Rick Moulton\Desktop\hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab

[Pancake]

Looks like you will have to look in the registry for this one.

[kayja]

Thanks Pancake, I don't know how to look in the registry...Where do I go and what do I look for?

[Pancake]

If you have never been in the reg before its best to get somone who knows what to do.If  you wish to just look and confirm its there go Start/Run and type in   regedit  and then follow the path in HKEY LOCAL MACHINE