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November 13, 2019, 09:40:35 AM
 

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Author Topic: HELP - Web page hijack  (Read 924 times)
skriczka
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« on: October 31, 2004, 03:38:35 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: windows xp
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:

Hi sorry i don't know much about computers, but when i start internet explorer it always goes to another web page. Also when i shut down my computer a box says that i have to end Win min before i can shut it down. I have had a look at other solutions and i dont understand them please help!

Here is my scan using hijack this:
Logfile of HijackThis v1.98.2
Scan saved at 15:38:49, on 31/10/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\James\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.uea.ac.uk/intranet
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by the University of East Anglia
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\compaq\cpqsetup\cpqset.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.uea.ac.uk/intranet
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1099083199928



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jvic
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« Reply #1 on: October 31, 2004, 04:12:52 PM »

Please download and run the following programs:

AD-AWARE

Install the program and launch it.

First, in the bottom right-hand corner of the main window
click on Check for updates now then click Connect and download
the latest reference files.

Then, in the main window: Click Start and under Select
 a scan Mode tick Perform full system scan.

Then, deselect Search for negligible risk entries.

To start the scan, click the Next button.

When the scan is finished mark everything for removal
and get rid of it. (Right-click the window and choose select
all from the drop down menu and then click Next)

Restart your computer.


SPYBOT SEARCH & DESTROY


Open Spybot Search & Destroy (Click Start, Programs,
Spybot S&D (Advanced Mode). Click online, Search for updates,
Download all available updates. Close all Browser windows,
Click ''Check for Problems''. Anything that needs to be fixed
it will show in red and have a green check in the box to the left.
Click ''Fix Selected Problems'', Then restart your computer.

Run hijack this and fix

R3 - Default URLSearchHook is missing
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)

Reboot and post a new hijack this log
Logged

John Vickers
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