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Author Topic: system running slow  (Read 1140 times)
jvr20
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« on: November 01, 2004, 10:16:04 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: 98
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages: none - just running very slowly



Hi guys,

You did me a great service a few months back in removing spyware from my system. Now i'm at my parents' place and found the desktop here running very slowly, and wondered if it could be anything to do with a trojan etc. that shouldn't be there. I've attached a log - your help again would be very gratefully received.

JVR

Log follows:
Logfile of HijackThis v1.98.2
Scan saved at 10:07:27, on 01/11/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\MOUSE\POINT32.EXE
C:\PROGRAM FILES\ALCATEL\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\PROGRAM FILES\VOYETRA\TBS MONTEGO\VTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\PLAXO\1.4.2.25\INSTALLSTUB.EXE
C:\PROGRAM FILES\JESSOPS\PICTURE SUITE\INSDETECT.EXE
C:\WINDOWS\SYSTEM\TSKMON.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\COMMON FILES\GMT\GMT.EXE
C:\PROGRAM FILES\PRECISIONTIME\PRECISIONTIME.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.bestcrawler.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.hand-book.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hand-book.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.hand-book.com/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.hand-book.com/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hand-book.com/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.hand-book.com/search/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hand-book.com/hp/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hand-book.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.hand-book.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.hand-book.com/search/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hand-book.com/search/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.hand-book.com/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.hand-book.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.hand-book.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by BT Openworld
R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: DashBar Toolbar - {CC90CDA0-74A0-45b4-80EF-D89CA8C249B8} - C:\PROGRAM FILES\DASHBAR\DASHBAR17.DLL
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Disknag] C:\DELL\DISKNAG.EXE
O4 - HKLM\..\Run: [POINTER] C:\MOUSE\point32.exe
O4 - HKLM\..\Run: [SystemBackup] C:\WINDOWS\MTX_.EXE
O4 - HKLM\..\Run: [Winkjiz] C:\WINDOWS\SYSTEM\Winkjiz.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [VoyetraTray] C:\PROGRAM FILES\VOYETRA\TBS MONTEGO\VTRAY.EXE /s
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\RunServices: [Driver32] C:\WINDOWS\SYSTEM\SCam32.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe -a
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\Program Files\Jessops\Picture Suite\InsDetect.exe
O4 - HKCU\..\Run: [System Update4] c:\windows\system\tskmon.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O16 - DPF: Win32 Classes - file://C:\WINDOWS\Java\classes\win32ie4.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab


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jvic
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« Reply #1 on: November 01, 2004, 07:04:48 PM »

Please download and run the following programs:

AD-AWARE

Install the program and launch it.

First, in the bottom right-hand corner of the main window
click on Check for updates now then click Connect and download
the latest reference files.

Then, in the main window: Click Start and under Select
 a scan Mode tick Perform full system scan.

Then, deselect Search for negligible risk entries.

To start the scan, click the Next button.

When the scan is finished mark everything for removal
and get rid of it. (Right-click the window and choose select
all from the drop down menu and then click Next)

Restart your computer.


SPYBOT SEARCH & DESTROY


Open Spybot Search & Destroy (Click Start, Programs,
Spybot S&D (Advanced Mode). Click online, Search for updates,
Download all available updates. Close all Browser windows,
Click ''Check for Problems''. Anything that needs to be fixed
it will show in red and have a green check in the box to the left.
Click ''Fix Selected Problems'', Then restart your computer.Run hijack this and post a new log


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John Vickers
jvr20
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« Reply #2 on: November 02, 2004, 01:07:50 PM »

Cheers jvic,

I've doen as you instructed (had to run the AdAware in safe mode, as it kept throwing up problems doing it in normal mode).

Here's the new log:
Logfile of HijackThis v1.98.2
Scan saved at 01:04:15, on 02/11/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\MOUSE\POINT32.EXE
C:\PROGRAM FILES\ALCATEL\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\PROGRAM FILES\VOYETRA\TBS MONTEGO\VTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\WINDOWS\PLAXO\1.4.2.25\INSTALLSTUB.EXE
C:\PROGRAM FILES\JESSOPS\PICTURE SUITE\INSDETECT.EXE
C:\WINDOWS\SYSTEM\TSKMON.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.bestcrawler.com/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by BT Openworld
R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Disknag] C:\DELL\DISKNAG.EXE
O4 - HKLM\..\Run: [POINTER] C:\MOUSE\point32.exe
O4 - HKLM\..\Run: [SystemBackup] C:\WINDOWS\MTX_.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [VoyetraTray] C:\PROGRAM FILES\VOYETRA\TBS MONTEGO\VTRAY.EXE /s
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\RunServices: [Driver32] C:\WINDOWS\SYSTEM\SCam32.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe -a
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\Program Files\Jessops\Picture Suite\InsDetect.exe
O4 - HKCU\..\Run: [System Update4] c:\windows\system\tskmon.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O16 - DPF: Win32 Classes - file://C:\WINDOWS\Java\classes\win32ie4.cab

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jvr20
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« Reply #3 on: November 04, 2004, 10:15:11 AM »

Jvic, am I clean? Anything else I need to do?

cheers mate,
JVR
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