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Author Topic: pc restarts when installing games  (Read 1192 times)
deathgagexx
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« on: November 05, 2004, 12:04:39 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: windows xp professional
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


pc has been restarting when installing games and also when copying large files to disk has been happening since i got a new hard drive never happened before then have tried multipal things to fix it and any help would be greatly appecatide
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Ageless
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« Reply #1 on: November 05, 2004, 03:02:33 AM »

What have you tried to fix it? If you list what you did, we don't have to look into those things, on which you will say "Neeh, tried that already".

For instance: Have you tried reinstalling your motherboard chipset drivers or updating them? Or: Did you connect the correct IDE flatcable (if applicable) to the drive?
Come to think of it, what kind of drive is it, brand & model? What brand/model is your motherboard?
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Jord.
deathgagexx
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« Reply #2 on: November 05, 2004, 04:58:48 AM »

well i have try reinstalling windows making sure it wasnt a power problem such as not enuff wattage or overheating. i have not tryed to update my chipset drivers though i might try that
the make on the hard drive is western digital 120gig not sure what modle though and i am using a MSI KT4 ultra mobo
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Ageless
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« Reply #3 on: November 05, 2004, 03:23:08 PM »

Three things I want you to do:
1. Check for any errors (yellow and red markers) in Event Viewer (System & Applications) around the time of those reboots and post them here. I am looking for the full description (bar the hexadecimal part at the bottom) of the errors. Start->Control Panel->Administrative Tools->Event Viewer.

2. Update your BIOS to 1.4, just to rule out the IDE CRC error that's fixed in 1.3

3. Disable automatic reboots:
3.1. Right-click My Computer, and then click Properties.
3.2. Click the Advanced tab.
3.3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
3.4. Clear the Automatically restart check box, and click OK the necessary number of times.
3.5. Restart your computer for the settings to take effect.

Now when something crashes, it should give you a BSOD (Blue screen of death).
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