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Author Topic: CD-ROM trouble- keeps opening  (Read 929 times)
kelseypear
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« on: November 10, 2004, 10:10:01 PM »

Okay, my problem is with my cd rom, evey time i put a cd in, it opens automatically. So I have been unable to use it. Im not sure if it is a virus, or if the computer, or CD-ROM is broken.  It'll accept the cd for a few seconds than open up, and a message comes onto the screen:'CANNOT LOCATE THE CD-ROM. Please insert the correct CD-ROM , select OK and restart application'  No matter how many times I try, it still rejects cds.

Hopefully that gives you enough information!
thank you for you time!

Kelsey

« Last Edit: November 11, 2004, 12:37:27 AM by jvic » Logged

 
jvic
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« Reply #1 on: November 11, 2004, 12:36:55 AM »

moved to  hardware support
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John Vickers
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« Reply #2 on: November 11, 2004, 03:39:05 AM »

Hi kelseypear,
Have you scanned your computer for viruses? You can use this free-online scanner.

Housecall
Code:
http://housecall60.trendmicro.com/en/start_corp.asp?id=scan

It is possible it has gone faulty on you, do you have another cd-rom drive to try or try the cd-rom drive in question in another machine?
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