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Author Topic: cannot recieve pic msg  (Read 2192 times)
tracey
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« on: November 11, 2004, 10:48:49 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



38 pc virgin and feel duh really silly but have recieved plenty of pic messaging on email but when i log on it just shows blank squares with small red cross in the corner?Huh? any answers or help would be appreciated , simple terms though im not pc literate as i said . thanks
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tracey
Cactus
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« Reply #1 on: November 11, 2004, 01:15:34 PM »

Do any of your emails show the pics?

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« Reply #2 on: November 11, 2004, 02:08:08 PM »

no , i forwarded one to my other address and the same . would i have a blocker on ?  real sorry for naiveness but literally only know basics at the mo.  but im very impressed with the site and help already thanks
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tracey
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« Reply #3 on: November 12, 2004, 12:51:39 AM »

Can you tell me what your Operating System is and which Browser your using?
Also what Mail Client are you using?

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« Reply #4 on: November 12, 2004, 01:15:01 PM »

windows xp, microsoft explorer and yahoo mail also hotmail
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tracey
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« Reply #5 on: November 12, 2004, 03:00:47 PM »

Check Here This is For Outlook Express

http://www.infopackets.com/freenewsarticles/the+box+with+a+red+x__missing+pictures+in+outlook+express+part+2.htm
« Last Edit: November 12, 2004, 03:05:05 PM by jvic » Logged

John Vickers
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« Reply #6 on: November 13, 2004, 02:46:13 AM »

Can you bring up Windows Explorer
Click Tools>Folder Options>File Types

Scroll down to GIF and JPEG and tell me what is suppose to open them?

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« Reply #7 on: November 14, 2004, 10:23:45 PM »

hi cactus, windows picture and fax v is supposed to open them ,
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tracey
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« Reply #8 on: November 15, 2004, 03:34:15 AM »


Tracey did you check these settings from jvics link above...

Load Outlook Express 6.
Click Tools -> Options.
Next, click the Send Tab.
Under the Mail Sending Format header, and ensure that HTML Button is highlighted as your mail sending format.
Next, click on the HTML Settings Button, and ensure that SEND PICTURE WITH MAIL has a checkmark.

Cactus
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« Reply #9 on: November 15, 2004, 09:17:51 AM »

hi cactus have jus recievid mail and will try now but if all goes quiet , i have crashed pc ( long story but partner messing with pc and thinks hes allowed a virus in ) and pc has been erratic over last few days..
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tracey
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« Reply #10 on: November 15, 2004, 10:11:40 AM »

I suggest you download hijack this from www.tomcoyote.org/hjt
and post a log in our security and viruses forum.
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« Reply #11 on: November 20, 2004, 10:08:39 PM »

back on track thanks for help and advice but still not able to recive pic msgs ..
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tracey
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