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Author Topic: html  (Read 1200 times)
sameveross
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« on: November 18, 2004, 05:29:41 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



i have no html in my mail or if i look at peoples profiles
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Geekgirl
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« Reply #1 on: November 22, 2004, 07:53:28 PM »

Hi sameveross
What mail client are you using?
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sameveross
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« Reply #2 on: November 22, 2004, 11:13:30 PM »

bt yahoo
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Geekgirl
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« Reply #3 on: November 23, 2004, 02:34:40 AM »

ok, sign into Yahoo.
Go to your Mail Options. Click on General Preferences. Scroll down to Messeges. Where it says Security make sure there is not a tick in "Block HTML graphics in email messages from being downloaded"

Lemme know
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« Reply #4 on: November 23, 2004, 11:36:02 PM »

the box is not ticked and still cant view
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Cactus
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« Reply #5 on: November 24, 2004, 02:10:56 AM »

Hi sameveross ...
There are several fixes that may apply to you but
you need to give us more info...
What is your Operating System?
If it's WinXP what service packs do you have Installed?
What is your Browser and which Version is it?
Is there an ERROR Message that is displayed?
Have you been to Windows Updates?

It may help to clear your browser's cache..
I'm assuming your Browser is Internet Explorer 6.x  or higher...
If it is not,post the correct Browser you are using.


Choose "Internet Options..." from IE's Tools menu.
Click the "Delete Cookies" button, and choose "OK" when prompted.
Click the "Delete Files" button, and select to "Delete all offline content".
Click "OK" when prompted.
In the bottom right-hand corner of the Internet Options page, click the "Clear History" button, and choose "OK" when prompted.
Click the OK button at the bottom of the Internet Options window.
Close and re-start your browser.

Cactus
« Last Edit: November 24, 2004, 03:03:46 AM by Cactus » Logged

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